James Wood AutoPark

Had to wait for car to be checked in, could not just drop off and leave keys without staying in the line of cars. When I picked up my truck (you all had for 2.5 hours) the cost was more than what I was quote off and leave keys without staying in the line of cars. When I picked up my truck (you all had for 2.5 hours) the cost was more than what I was quoted over the phone. The gentleman assigned to the service (never got up to shake my hand or stood up, just sat in chair), I approached about the mileage sticker being the same mileage as my car and he mentions I really need to go by my truck reading on the computer, I understood this, but I did mention how I was new to there dealership and my old dealership applied when I needed it done. I mentioned I wanted to be satisfied with coming there, then asked about the car wash if they do and mentioned to me that it is only by request on Saturdays...how did I know? I will find another dealership. Not a very professional approach. More

The service writer was very patient as I tried to explain a vague grinding sound the we were experiencing. They solved our problem and all services were completed on time a successfully. Very professional s a vague grinding sound the we were experiencing. They solved our problem and all services were completed on time a successfully. Very professional service! More

The buying process was smooth but the car purchased had not been cleaned inside. Found receipts and trash from the previous owner. Also the latch on the center console is broken not been cleaned inside. Found receipts and trash from the previous owner. Also the latch on the center console is broken More

More than pleased with our experience with this dealership. Gave us a fair price for our trade in and the Surburban we purchased. Melanie was very friendly and helpful. Go bye and see her. You want dealership. Gave us a fair price for our trade in and the Surburban we purchased. Melanie was very friendly and helpful. Go bye and see her. You want be sorry. More

As always great professionalism with everyone. Thanks for getting me cool again, Thank you Jared L! Thanks for getting me cool again, Thank you Jared L! More

Very easy process and the staff were outstanding. A special thanks to Matt who had an answer for all my questions. Thanks! A special thanks to Matt who had an answer for all my questions. Thanks! More

Didn't feel pressured at all to buy . Courteous salesman (Phillip Surles). We will be buying another car in a year and going back to to them . Courteous salesman (Phillip Surles). We will be buying another car in a year and going back to to them . More

Edwin was our service advisor and he was awesome. The waiting area had Wi-Fi, snacks, comfortable seating and cool ac. The waiting area had Wi-Fi, snacks, comfortable seating and cool ac. More

James Wood gives excellent service! They are quick and never tries to up sale you on things you don’t need like other dealers! They are quick and never tries to up sale you on things you don’t need like other dealers! More

Very Pleased with service and care of our GMC GREAT job. Friendly customer service . We will return. Friendly customer service . We will return. More