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James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
4,961 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 4,961 reviews

December 09, 2023

Fake promises. Kept the car too long for maintenance . Too Expensive. Bad communication. Manager not helpful. More

by MAHMOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John manager. And Kyle.
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Dec 12, 2023 -

James Wood AutoPark responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience in more detail. Sincerely, The James Wood AutoPark Team

December 09, 2023

It was great kindly service and faster than I thought! Hope there is a loaner car available for the customers like luxury car dealers~ More

by aprilovercomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

James Wood AutoPark responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The James Wood Buick GMC Denton Team

December 09, 2023

Excellent customer service by Dee Ann. We will continue to buy vehicles from her again More

by rzamzow77
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dee Ann Potendyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

James Wood AutoPark responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Dee Ann was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The James Wood Buick GMC Denton Team

December 09, 2023

Very attentive and easy to work with! I would highly recommend these guys to anyone I know! More

by mckenna.harwell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan!
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Dec 11, 2023 -

James Wood AutoPark responded

Mckenna, we cannot thank you enough for your wonderful review of James Wood Buick GMC Denton and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The James Wood Buick GMC Denton Team

December 09, 2023

Our pickup had been hit by another car while parked in front of house on curb and the damage was pretty bad. We worked with Jeff Ball and he was great! The repairs took several months. Jeff was very pa More

by kobi1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ball
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Dec 11, 2023 -

James Wood AutoPark responded

Thanks for your awesome review! We're very happy to hear that Jeff was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The James Wood Buick GMC Denton Team

December 09, 2023

It was a good experience buying our truck at James Wood GMC. Process was simple and quick. I’d recommend them to friends and family for sure. More

by freelandtreg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michel Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

James Wood AutoPark responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left James Wood Buick GMC Denton satisfied. We are very appreciative of your review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, The James Wood Buick GMC Denton Team

December 09, 2023

Great salesman and manager. They took up a lot of time with me. To explain all the features More

by susan.ramon1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dee Ann Potendyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will lewis
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Dec 11, 2023 -

James Wood AutoPark responded

Susan, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The James Wood Buick GMC Denton Team

December 09, 2023

Wendi was very helpful. Quick and easy process. This is how car buying experience should be More

by Tony F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendi Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

James Wood AutoPark responded

Tony, thank you and congratulations on your purchase! We are so pleased that Wendi could make your visit easy and hassle-free, and we also believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The James Wood Buick GMC Denton Team

December 08, 2023

Top notch service. Made us a great deal on an excellent certified used Cadillac. Cathy Spurgeon is the best sales person ever!! More

by THEBKG2078
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
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Dec 09, 2023 -

James Wood AutoPark responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Cathy was able to meet your needs. At James Wood Buick GMC Denton, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The James Wood Buick GMC Denton Team

December 08, 2023

Kevin is Always very helpful and awesome. I will keep coming back to them for any repairs our trucks need. More

by Jaciel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Haba
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Dec 09, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to write such great feedback, Jaciel. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Kevin was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The James Wood Buick GMC Denton Team

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