Samantha Oliphant
Samantha Oliphant at James Wood AutoPark
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Samantha Oliphant

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.9
146 Reviews
4.9

146 Reviews

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146 Reviews of Samantha Oliphant

April 30, 2024

Dealership Rating
Employee Rating

Basically, a good experience. Samantha was very responsive and communicated well. They thought there was an issue with the transmission but did not communicate it very clearly or More

by GWinegardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha

April 28, 2024

Dealership Rating
Employee Rating

great service samantha took good. care of my corvettetrouble shoot the problem and repaired it. More

by louisclay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Jeffcoat, Donny Sides

May 01, 2024

James Wood AutoPark responded

Thank you for your review! We're glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let us know if you have any questions about the work that was done. Sincerely, James Wood AutoPark Management | 940-591-9663

April 28, 2024

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Employee Rating

Samantha provided exceptional 5 star service. Service on my Equinox was completed quickly and Samantha took the time to acknowledge me as I was leaving. 😊 More

by CHARLOTTE.HAMM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 01, 2024

James Wood AutoPark responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Chevrolet Denton team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, James Wood AutoPark Management | 940-591-9663

April 28, 2024

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Employee Rating

Was first one in and it still took over an hour and a half for oil change and transmission oil change, More

by FISHMAN1420
Service Price Transparency
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Recommend Dealer
Yes
May 02, 2024

James Wood AutoPark responded

We appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, James Wood AutoPark Management | 940-591-9663

April 24, 2024

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Employee Rating

Samantha is a big reason I keep returning to James Wood for service. She is awesome, a pleasure to work with, and takes care of me like I'm her only customer! More

by ROY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

James Wood AutoPark responded

We are truly grateful for this awesome review! We are thrilled that Samantha was able to take care of you. She is a great asset to our team and we appreciate her for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

April 20, 2024

Dealership Rating
Employee Rating

Great and fast service the service staff was very helpful and a pleasure to deal with. More

by verlinbhunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

James Wood AutoPark responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

April 20, 2024

Dealership Rating
Employee Rating

This was my first service on my new vehicle. I arrived for my appointment 15 minutes early and there was a line already but was still checked in by my appointment time. My service advisor was Fr More

by CGOAD66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

James Wood AutoPark responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, James Wood AutoPark Management | 940-591-9663

April 18, 2024

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Employee Rating

Made me feel welcome and important. Kept me up to date. Service was great. I appreciate the driver that gave me rides. More

by GRLEMONS55
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 19, 2024

James Wood AutoPark responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, James Wood AutoPark Management | 940-591-9663

April 17, 2024

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Employee Rating

James Wood takes great care of their customers. Samantha provides excellent customer service and walks her clients through the entire experience. She makes you feel completely comfortable and safe More

by txbadboy23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy Brooks, Shellie Tait

Apr 19, 2024

James Wood AutoPark responded

We are truly grateful for this awesome review! We are thrilled that Samantha was able to take care of you. She is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

April 16, 2024

Dealership Rating
Employee Rating

Everything was great. Samantha is awesome and very professional. I would definitely come back again. Thank you very much More

by ROMAKELLY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

James Wood AutoPark responded

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, James Wood AutoPark Management | 940-591-9663

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