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James Wood AutoPark

Denton, TX

4.8
4,712 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 4,712 reviews

October 18, 2023

Professional, quick, knowledgeable technical advisers, carefully collecting all customer's problems to be solved, confortable waiting room, need more cofee... More

by NLEPADATU
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

James Wood AutoPark responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 18, 2023

Mr Tim is superb excellent job he called me early morning to take care of my car.. I give him 5 star.. ad hubby arrive he’s there to assist. More

by BONNERROSALIE
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Tim does for James Wood Autopark and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 18, 2023

Everyone at the Cadillac is friendly and helpful. I've been a Cadillac owner for about 20 years, and this is the 4th vehicle I've owned. However, 2019 is when I got associated with JWA. The sales More

by MCGREW
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Dee Ann Potendyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

James Wood AutoPark responded

Thank you for writing this amazing review for our team! At James Wood Autopark we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, James Wood AutoPark Management | 940-591-9663

October 17, 2023

They were very friendly and Samantha kept me informed as to what was going on with my vehicle. They got my vehicle repaired quickly. More

by SJP2853
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

James Wood AutoPark responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Buick GMC Denton team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The James Wood Buick GMC Denton Team

October 17, 2023

I took my truck in to get the seat heater/ac chips installed and to get a rear door weatherstrip issue fixed. They had to keep it a second day, due to their finding a defective rear window frame that More

by CVC4450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The James Wood Buick GMC Denton Team

October 17, 2023

Rachel was pleasant, knowledgeable and very helpful. She explained warranty details and scheduled my repair as soon as possible. More

by emt2954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
Oct 19, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Rachel does for James Wood Buick GMC Denton and our customers. Hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

October 17, 2023

Very poor communication until I had to speak with the manager of the shop. Quality of work was fine. More

by HOLLYBWITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above-- body shop
Oct 20, 2023 -

James Wood AutoPark responded

Thank you for providing us with this feedback, Holly. At James Wood Chevrolet Denton, we continuously strive to improve as a business. We appreciate the opportunity to read reviews like yours, as they help us learn more about the areas in which we need to progress. We would like to speak with you about this issue so we can learn more about what happened, so please contact us directly at your convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

October 17, 2023

Service time was very acceptable. Jarrett Able was professional and helpful as aways. Waiting room was clean and comfortable. Peicing was within norms. James Wood Chevy continues to h More

by Osito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

James Wood AutoPark responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 17, 2023

Samantha had everything waiting for me as promised. I was done in no time at all. She's a treasure! More

by ROY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

James Wood AutoPark responded

Thank you for taking the time to write this review, Roy. We are pleased to hear that Samantha was able to provide an efficient and overall positive experience. Sincerely, James Wood AutoPark Management | 940-591-9663

October 17, 2023

Great service. Friendly staff. Short wait time. Clean waiting area with convenient beverage and snacks too. Love James Wood… More

by granny2six
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

James Wood AutoPark responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from James Wood Buick GMC Denton. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The James Wood Buick GMC Denton Team

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