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James Wood AutoPark

Denton, TX

4.8
5,116 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 5,116 reviews

December 01, 2023

Fastest dealership oil change/tire rotation and recall inspection I have ever experienced. Now that I know, I will expect the same service every time😊 More

by CHOWNINGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

James Wood AutoPark responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you the best dealer experience ever! Thank you so much. We look forward to seeing you at your next service appointment. Sincerely, The James Wood Buick GMC Denton Team

December 01, 2023

I always receive excellent service, quick and efficient. The mechanics work on my vehicle with respect which is very important to me. Thank you More

by DONNALIPSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

James Wood AutoPark responded

Donna, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The James Wood Buick GMC Denton Team

December 01, 2023

Best buying experience in 35+ years of purchasing cars and trucks. No hassle. Quick. Thanks to Matt and Juan! More

by bryan.dickson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

James Wood AutoPark responded

Bryan, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The James Wood Buick GMC Denton Team

December 01, 2023

Not my first purchase from james woods ,every time has been smooth and got me what I've wanted. the last 2 were done through phone and emails,and they even delivered them to my home. Great not to have to More

by cdbethke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Whaley,Wendi Little
Dec 04, 2023 -

James Wood AutoPark responded

You have been doing business with the team here at James Wood Buick GMC Denton for a while and your review about us is truly appreciated. Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Sincerely, The James Wood Buick GMC Denton Team

December 01, 2023

Always top notch work. Edwin in service did an excellent job! Thank you very much! More

by TAD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

James Wood AutoPark responded

Thanks for your outstanding review! I'm very happy to hear that Edwin was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The James Wood Buick GMC Denton Team

December 01, 2023

I was ok little slow but good evening went good they fix it right good service More

by rupe.gtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos sandate
Dec 05, 2023 -

James Wood AutoPark responded

Thank you for taking the time to provide this feedback, Rupe. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, James Wood AutoPark Management | 940-591-9663

December 01, 2023

You tried to charge me for warranty work. Verified that this was covered work via GM, as well as other dealerships. I bought this truck from you in 2020 and it'll be the last. Lost revenue ov More

by jameswoodisgarbage
Recommend Dealer
No
Employees Worked With
Samantha Oliphant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

James Wood AutoPark responded

Thank you for sharing your thoughts and feedback with us. We strive to provide the gold standard of service for all of our customers. We’d very much like to learn more about your experience and work toward a solution with you. Please reach out to us directly at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

December 01, 2023

Thank you for repairing my vehicles. They look like new again. Highly recommend your team to anyone More

by flyinw2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

James Wood AutoPark responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The James Wood Buick GMC Denton Team

December 01, 2023

In and out quickly, friendly, and helpful. Comfortable waiting area and quality service. Will be back for servicing my Buick More

by M.KLEID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

James Wood AutoPark responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The James Wood Buick GMC Denton Team

December 01, 2023

Attentive and courteous guy helped me with my issues. Appreciated his help and gave me peace of mind. More

by JEANNENE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

James Wood AutoPark responded

Thank you for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Sincerely, The James Wood Buick GMC Denton Team

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