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James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
4,914 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 4,915 reviews

October 17, 2023

Service time was very acceptable. Jarrett Able was professional and helpful as aways. Waiting room was clean and comfortable. Peicing was within norms. James Wood Chevy continues to h More

by Osito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

James Wood AutoPark responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 17, 2023

They were very communicative did their best to fix my truck under warranty as quickly as possible. More

by CHAEBIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

James Wood AutoPark responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, James Wood AutoPark Management | 940-591-9663

October 17, 2023

Rachel was pleasant, knowledgeable and very helpful. She explained warranty details and scheduled my repair as soon as possible. More

by emt2954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
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Oct 19, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Rachel does for James Wood Buick GMC Denton and our customers. Hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

October 17, 2023

I took my truck in to get the seat heater/ac chips installed and to get a rear door weatherstrip issue fixed. They had to keep it a second day, due to their finding a defective rear window frame that More

by CVC4450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The James Wood Buick GMC Denton Team

October 17, 2023

Very poor communication until I had to speak with the manager of the shop. Quality of work was fine. More

by HOLLYBWITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above-- body shop
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Oct 20, 2023 -

James Wood AutoPark responded

Thank you for providing us with this feedback, Holly. At James Wood Chevrolet Denton, we continuously strive to improve as a business. We appreciate the opportunity to read reviews like yours, as they help us learn more about the areas in which we need to progress. We would like to speak with you about this issue so we can learn more about what happened, so please contact us directly at your convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

October 17, 2023

This dealership won my business because of Katie Wilkins. She understood what I was searching for and was proactive in making it happen. Her professionalism and customer service made the process simple and e More

by Champ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

James Wood AutoPark responded

We loved reading this review! Happy customers are our aim, and it appears Katie really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Sincerely, James Wood AutoPark Management | 940-591-9663

October 16, 2023

We were treated so well and felt very comfortable with our purchase. Everyone was so nice. More

by teamdeleondeleon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob W and Juan
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Oct 19, 2023 -

James Wood AutoPark responded

Thank you for writing this amazing review for our team! At James Wood Chevrolet Denton, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, James Wood AutoPark Management | 940-591-9663

October 15, 2023

Great customer service and communication. Delivered my new truck to me a week earlier than expected! More

by brandongant8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Fellers
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Oct 18, 2023 -

James Wood AutoPark responded

Your compliments and kind words mean so much to us and our team, Brandon! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

October 15, 2023

My issues were fixed free during warranty period, service with a smile and free shuttle service. What more can you ask for? More

by mmolina400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

James Wood AutoPark responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The James Wood Buick GMC Denton Team

October 15, 2023

My son Steve and I have been working with Jared Laska for some time on several different vehicles. GM is fortunate to have a dedicated person like Jared. He has been excellent in working with us to solve More

by M1935K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent experience, Marland. We appreciate everything Jared does for James Wood AutoPark and our customers. Hope to see you and Steve again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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