Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
4,853 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
Contact Dealership
View Awards

3906 I-35E South

Denton, TX

76210

Directions

By Type

Showing 4,853 reviews

September 16, 2023

Very helpful and the sales people are very knowledgeable about their vehicles. Ronnie is very helpful and will go the extra mile to make sure that the customer is happy! It was a pleasure doing business wi More

by Heavy Chevy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Eison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

James Wood AutoPark responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The James Wood Buick GMC Denton Team

September 15, 2023

Customer service oriented, timely, and overall outstanding! Staff are courteous, attentive, and extremely professional to those who are seeking assistance! More

by CINDYWIRZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Report | Print
Sep 18, 2023 -

James Wood AutoPark responded

Thanks for letting us know of your complete satisfaction, Cindy. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

September 15, 2023

Melanie was very knowledgeable and took the time to explain everything about the process. They car buying process was quick and easy. More

by cristinahennigan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gregg
Report | Print
Sep 18, 2023 -

James Wood AutoPark responded

Thank you for this amazing review! We really appreciate your business, Cristina. Sincerely, The James Wood Buick GMC Denton Team

September 14, 2023

Install new transmission and only was good for 8 miles truck is back to shop the first time was almost 3 months More

by FREDDYV1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Sandate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

James Wood AutoPark responded

Thank you for your feedback, Freddy. Here at James Wood Buick GMC Denton, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. We look forward to hearing from you soon. Sincerely, The James Wood Buick GMC Denton Team

September 14, 2023

I had an 8:00am appointment on 9/9/23 to have someone look at the brakes and also to determine why there is a foul smell coming from the A/C. I patiently sat for 2.5 hours to be told that I had to come b More

by sandradelatorre411
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Sep 15, 2023 -

James Wood AutoPark responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, The James Wood Buick GMC Denton Team

September 14, 2023

I was told I needed a $3500 Repair. I took it to another mechanic who fixed it for $35. More

by NDNCHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Abel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Report | Print
Sep 15, 2023 -

James Wood AutoPark responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

September 14, 2023

Courteous, thorough, customer oriented. Appreciated the provided drop off and pick up so I would not to wait at the dealership. More

by MAGRUBBS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Report | Print
Sep 15, 2023 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The James Wood Buick GMC Denton Team

September 14, 2023

It's always a pleasure doing business with James Wood AutoPark. They treat their customers like they were family. More

by TSCHOMBURG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
Report | Print
Sep 15, 2023 -

James Wood AutoPark responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The James Wood Buick GMC Denton Team

September 13, 2023

Ryan was a great salesman. He was friendly, fast, and knowledgeable. We did much of the legwork over the phone, through text, and online, so time spent waiting around at the de More

by loba6628
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

James Wood AutoPark responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you! Sincerely, The James Wood Buick GMC Denton Team

September 13, 2023

We needed a car for our teenage son who attends UNT to safely drive to school. Ryan quickly assisted us via text making it super convenient during a hectic work week! We were able to select a car, and pur More

by aprilpintophotography
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

James Wood AutoPark responded

Thank you for taking the time to write about your experience with us, April! At James Wood Buick GMC Denton, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Ryan was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The James Wood Buick GMC Denton Team

1
...
422
423
424
...
486