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James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
4,707 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 4,707 reviews

August 25, 2023

Everything was great! Gavynn (sp). Was polite and curtious and made sure everything was done correctly! More

by staylor23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn
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Aug 28, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The James Wood Buick GMC Denton Team

August 25, 2023

Excellent service. Very professional. Great communication about service needs. Tim Wilkins is exceptional. Thank you. More

by CROSSCHECK35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
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Aug 28, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Tim does for James Wood Buick GMC Denton and our customers. Hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

August 25, 2023

Very courteous, welcoming staff. work is completed and in a reasonable amount of time, Tim made sure I knew what procedures needed to be done and how long they would take. More

by marvanh3905
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim W.
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Aug 28, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The James Wood Buick GMC Denton Team

August 25, 2023

Seem to be understaffed, doesn't have parts, takes a very long time for work to be done. More

by KEN.WILLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Aug 29, 2023 -

James Wood AutoPark responded

Thanks for your review, Ken. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're sorry that we let you down. Please let us know if there's anything you'd like to discuss or if there is something we can do for you. Sincerely, The James Wood Buick GMC Denton Team

August 25, 2023

Hey, I got it I got in quickly, they did the emission check and put in two filters. And wash my car too More

by thesonreigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Brooks
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Aug 28, 2023 -

James Wood AutoPark responded

We are glad to hear you enjoyed your recent visit to our service department. At James Wood Buick GMC Denton we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The James Wood Buick GMC Denton Team

August 25, 2023

Excellent experience at James Wood AutoPark. BJ did a fantastic job explaining and demonstrating my new Hummer EV First class operation from start to finish. More

by mmollo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ
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Aug 28, 2023 -

James Wood AutoPark responded

Thanks for your awesome review! We're very happy to hear that BJ was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The James Wood Buick GMC Denton Team

August 25, 2023

Great Customer Service at James Woods on this last visit. Jarrett was Great. The ladies working at the Desk Service Dept great as well. Thank you, Jarrett. More

by THURMAN.G50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
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Aug 28, 2023 -

James Wood AutoPark responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The James Wood Buick GMC Denton Team

August 25, 2023

The process was easy and fast. Love my new GMC. Everyone was very nice too. More

by joleenmartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Eison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

James Wood AutoPark responded

Joleen, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The James Wood Buick GMC Denton Team

August 25, 2023

Service was quick and easy. They were finished faster then they said they would be. More

by krukedj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Stolp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
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Aug 28, 2023 -

James Wood AutoPark responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, James Wood AutoPark Management | 940-591-9663

August 25, 2023

Great service, pleasant people are so important! I thank you for all your support and exportee More

by SBETHWARREN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Report | Print
Aug 28, 2023 -

James Wood AutoPark responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, James Wood AutoPark Management | 940-591-9663

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