Edwin Chan

Edwin has been my contact for three years. Always very professional and pleasant to work with. I also really like the follow up Tom Clark provides; the video the tech takes while working on Always very professional and pleasant to work with. I also really like the follow up Tom Clark provides; the video the tech takes while working on your vehicle that is emailed to you is a very nice touch. More

by alisasimpson122 Verified Customer Verified Customer

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Service department and repair shoped worked together to solve the leak problem in my car. Turns out it was not a warranty issue and they gave me an excellent price to do the repairs. Actually finished the solve the leak problem in my car. Turns out it was not a warranty issue and they gave me an excellent price to do the repairs. Actually finished the work a day early. Thank y ou More

by rc.crash Verified Customer Verified Customer

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Thought it would be a long shot rolling in at 2 in the afternoon on Friday for an oil change. Tim my regular service advisor was on a well. Deserved vacation so Edwin took care of me. In and out in less t afternoon on Friday for an oil change. Tim my regular service advisor was on a well. Deserved vacation so Edwin took care of me. In and out in less than 30 minutes and my truck didn’t have any oily handprints on the hood fenders or doors. Edwin was very polite and I couldn’t be happier with how fast I was in and out. Thanks Edwin. Steve K More

by stevekozubek Verified Customer Verified Customer

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Best experience ever at buying a vehicle sales person was very knowledgeable professional and courteous would recommend this little ship to other people that are looking to buy a vehicle very knowledgeable professional and courteous would recommend this little ship to other people that are looking to buy a vehicle More

by eelizondo1991 Verified Customer Verified Customer

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It took way too long. I was there 2 hours. I was previously at Grapevine Chevrolet and it would have been less than an hour. I won’t be back unless I can get quicker servi I was there 2 hours. I was previously at Grapevine Chevrolet and it would have been less than an hour. I won’t be back unless I can get quicker service. More

by kesselscott5 Verified Customer Verified Customer

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All of the employees that I encountered were amazing, friendly, and professional I will definitely be back for any service needs for My Car just because of the Customer Service and how welcome I felt whe friendly, and professional I will definitely be back for any service needs for My Car just because of the Customer Service and how welcome I felt when I walked into the dealership More

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I have had service completed a few times now since the ownership has change to Tom Clark. I have noticed a great difference in service since. I feel confident my issues are listened to by the advisor, Edw ownership has change to Tom Clark. I have noticed a great difference in service since. I feel confident my issues are listened to by the advisor, Edwin Chan, and the service has followed through on any repairs I have needed. More

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Excellence at its best . . great customer service, timely , experienced and detailed with our new Buick . Thank you . great customer service, timely , experienced and detailed with our new Buick . Thank you More

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Everyone is so professional and friendly from the beginning to the end. I’ve been going there for years. beginning to the end. I’ve been going there for years. More

by HELENPARSONS Verified Customer Verified Customer

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I had service from the both collision department and the service department. Kyle did a super job with my USAA claim. Work was completed as and when scheduled with spotless results. Edwin worked us in for a service department. Kyle did a super job with my USAA claim. Work was completed as and when scheduled with spotless results. Edwin worked us in for a walk in appointment for routine maintenance. Oil change, tire rotation, and pressure sensor reset after rotation completed and also installed a cabin air filter. All service was excellent, courteous, and friendly. More

by FRED3315 Verified Customer Verified Customer

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