
James Wood AutoPark
Denton, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I have purchased my last couple vehicles from this dealer and have utilized the service department for the last couple years as well. In the past, I have had good experiences with both. However, my recent ex and have utilized the service department for the last couple years as well. In the past, I have had good experiences with both. However, my recent experience with both sales and the service department was poor to say the least. I feel that the dealership puts immediate profit above all else and little value on establishing a good relationship to capture repeat business. I do not like to throw individual names out as I understand that it is likely that those people are just following direction. However I would like to make a general statement about my experience with those departments. More
James Wood Service is always friendly and fast. They provide transportation if needed and always keep up updated on the progress of the work being done. I would recommend them as your dealership of They provide transportation if needed and always keep up updated on the progress of the work being done. I would recommend them as your dealership of choice. More
Donny Sides is a great person to work with. He is the epitome of professionalism and kindness. He’s the reason we have bought two trucks there in the last 2 weeks. With sales people Donny we wi He is the epitome of professionalism and kindness. He’s the reason we have bought two trucks there in the last 2 weeks. With sales people Donny we will definitely be back. The other team member at James Wood that we really enjoyed working with was Mark Lopez. He was very knowledgeable and patient as we asked questions about the warranty options and insurance. Mark also had some great funny stories to tell. More
I've used James Wood AutoPark for service since we purchased our 2013 Buick LaCrosse. Now with a new Pickup, I will continue utilizing their services, hopefully, for another 20 years. Way to Go Jame purchased our 2013 Buick LaCrosse. Now with a new Pickup, I will continue utilizing their services, hopefully, for another 20 years. Way to Go James Wood Auto Park! More
Rudy was amazing, very helpful and answered all our questions. We will definitely come see him again when we are ready to purchase another vehicle. questions. We will definitely come see him again when we are ready to purchase another vehicle. More
Very polite, friendly and on time. However there seem to be a lack of technical knowledge when it came to EVs . It took me 4 tries (3 phone calls and a visit ) to get the Answer i need However there seem to be a lack of technical knowledge when it came to EVs . It took me 4 tries (3 phone calls and a visit ) to get the Answer i needed for "(after the recall replacement of cells how do i change the charge level back to 100%). " the correct answer or at least the final answer i got was you CAN NOT for 6 month, than you can! Likely the correct answer but my confidence level went down during the process. Maybe GM and EVs have communication work to do...just my thoughts. More
Buddy was very helpful and up front. They do what they say and they don't waste time doing it. They do what they say and they don't waste time doing it. More