Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood AutoPark
Denton, TX
4,836 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,836 reviews
March 16, 2025
Time constraints; offered to advise when service complete to see if there was time to wash car; did not advise and did not wash. Dealer charges customers a credit card “reimbursement” fee. That’s just plain to see if there was time to wash car; did not advise and did not wash. Dealer charges customers a credit card “reimbursement” fee. That’s just plain cheap. More
by 317JDH
Verified CustomerEmployees Worked With
March 16, 2025
Although the issue hasn't been fixed, we're selling working on it, the service has been great! Jared has done a great job with his knowledge and communication! working on it, the service has been great! Jared has done a great job with his knowledge and communication! More
by sonnyboy56
Employees Worked With
March 16, 2025
Jared has been our service guy for awhile, he is really on top of his game, attentive, smiling and really cares. The customer service is fantastic, efficient and thorough, thank you Jared!! on top of his game, attentive, smiling and really cares. The customer service is fantastic, efficient and thorough, thank you Jared!! More
by kevnlay
Employees Worked With
March 16, 2025
Erica Wood and all of the James Wood automotive team work as true customer oriented professionals. We could not be happier with our buying experience. as true customer oriented professionals. We could not be happier with our buying experience. More
by RCJEEPER12
Employees Worked With
Other Employees :
Don in finance makes it seamless getting to the bottom line.
March 16, 2025
Great experience! They made getting a car easy, listened to my needs, and worked with me. They made getting a car easy, listened to my needs, and worked with me. More
by olivia.arrant
Employees Worked With
March 15, 2025
Nice waiting room with plenty of seating. They have complimentary coffee. A good selection of vending machines. All the employees were friendly and helpful. I was very pleased with the Se They have complimentary coffee. A good selection of vending machines. All the employees were friendly and helpful. I was very pleased with the Service and the time it took to finish. I have used James Woods Service center with all my vehicles. More
by GRANDTRADITIONS
Employees Worked With
March 15, 2025
The service advisor was very good and knowledgeable. But the supporting cast left me feeling bad. I called in and scheduled Thursday morning, she said it is available. When I received the email confirma But the supporting cast left me feeling bad. I called in and scheduled Thursday morning, she said it is available. When I received the email confirmation it was for Friday. I had to call back and get it corrected. Then the part they had for my car was wrong so they could not do the airbag recall work that was scheduled. The mechanic was also supposed to reset the tire air pressure sensors. We still have the warning light on so it doesn't look like that was completed. On the plus side they were able to install a new windshield washer motor. The service advisor was communicative throughout all of this so he did a good job even though overall it was a bad experience. More
by Topaz
Employees Worked With
March 14, 2025
Great service. Jarrett Able has taken care of my need for many years. H knows my car, my needs and me. Jarrett Able has taken care of my need for many years. H knows my car, my needs and me. More
by BGSIKES
Employees Worked With
March 14, 2025
Very straight forward process, looked at the vehicle I was interested in, went through finance department and was out the door in less than 3 hrs. was interested in, went through finance department and was out the door in less than 3 hrs. More
by j.montoya57
Employees Worked With
March 14, 2025
Jarrett did an excellent job getting me sit up with what needed to be done. The job was finished in a short time, did not wait long. Thanks. needed to be done. The job was finished in a short time, did not wait long. Thanks. More
by LARRYRICHTER
Employees Worked With
