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James Wood AutoPark - Service Center

Denton, TX

4.7
1,337 Reviews

1,337 Reviews of James Wood AutoPark - Service Center

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July 07, 2023

This dealership is more like a Hangout for people waiting on their cars to get service. The plus side is they are friendly. More

by SWEETPOLLY48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

James Wood AutoPark responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Helpful
July 07, 2023

VERY NICE AND CONFORTABLE, NICE AND CLEAN WAITING ROOM. VERY PROFESSIONAL, AND EFFICIENT. GOOD FOLLOW UP. More

by bpietrosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

James Wood AutoPark responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Helpful 1
July 06, 2023

Outstanding easy to deal with. Nice, clean waiting room. Technicians and service people do a great job More

by DEWITZCLYDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JARRETT
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Jul 07, 2023 -

James Wood AutoPark responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, James Wood AutoPark Management | 940-591-9663

Helpful
July 06, 2023

Always the best customer service! Quick when getting an oil change and tire rotation while you wait! More

by TEXRANG47WALK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Buick GMC Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The James Wood Buick GMC Denton Team

Helpful
July 06, 2023

Edwin was great! I gave it a 4 because didn’t get any updates on my car for 4 days. Then when I called they told me to come get it at 12:00. I arrived at 12:20 and th More

by ERIN-BAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin (I don’t know who Jeff Horn is)
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Jul 10, 2023 -

James Wood AutoPark responded

Erin, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, James Wood AutoPark Management | 940-591-9663

Helpful
July 05, 2023

Great customer service. Service was delivered promptly. Service department was very informative. Will continue utilizing their services. More

by oedun6235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

James Wood AutoPark responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The James Wood Buick GMC Denton Team

Helpful
July 05, 2023

i really dont know what you want to write . service was great people there were right on time . let s just say it sure wasn't a bad experience and that a lone is saying a ton. 72 years old and More

by gkatonica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

James Wood AutoPark responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The James Wood Buick GMC Denton Team

Helpful
July 05, 2023

Gavyn was awesome, Thanks. Valued my time and took care of business . Shuttle guy was awesome too More

by LEROY2RIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavyn
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Jul 07, 2023 -

James Wood AutoPark responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

Helpful
July 04, 2023

Were efficient and called when car was done. Liked having appointment option and ready for me. More

by POINTERDDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, James Wood AutoPark Management | 940-591-9663

Helpful
July 04, 2023

This dealership is on of a kind, there is only one way to describe them and it’s Easy and painless More

by daniel@glsmediapro.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

James Wood AutoPark responded

Your review brightened our day! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, James Wood AutoPark Management | 940-591-9663

Helpful
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