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James Wood AutoPark - Service Center

Denton, TX

4.7
2,625 Reviews

2,625 Reviews of James Wood AutoPark - Service Center

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September 16, 2023

Wonderful experience. Very professional staff. Clean facilities. Attentive sales staff to my needs. Cannot ask more. More

by hacklaw1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

James Wood AutoPark responded

We appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! Sincerely, The James Wood Buick GMC Denton Team

September 16, 2023

I love James Wood! The staff is so nice and pleasant to work with. And the sales department and the finance manager are amazing when I purchased my new but used XT5 More

by pinkleader18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Gattenby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel and Taylor
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Sep 18, 2023 -

James Wood AutoPark responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The James Wood Buick GMC Denton Team

September 16, 2023

Fast, working, quality jobs, friendly staff. Great services for less time My Malibu is happy with its maintenance. More

by AZ_54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
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Sep 18, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The James Wood Buick GMC Denton Team

Sep 18, 2023 -

AZ_54 responded

Very good service, thank you for your work

September 15, 2023

Customer service oriented, timely, and overall outstanding! Staff are courteous, attentive, and extremely professional to those who are seeking assistance! More

by CINDYWIRZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Report | Print
Sep 18, 2023 -

James Wood AutoPark responded

Thanks for letting us know of your complete satisfaction, Cindy. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

September 14, 2023

Courteous, thorough, customer oriented. Appreciated the provided drop off and pick up so I would not to wait at the dealership. More

by MAGRUBBS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Report | Print
Sep 15, 2023 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The James Wood Buick GMC Denton Team

September 14, 2023

It's always a pleasure doing business with James Wood AutoPark. They treat their customers like they were family. More

by TSCHOMBURG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
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Sep 15, 2023 -

James Wood AutoPark responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The James Wood Buick GMC Denton Team

September 14, 2023

I had an 8:00am appointment on 9/9/23 to have someone look at the brakes and also to determine why there is a foul smell coming from the A/C. I patiently sat for 2.5 hours to be told that I had to come b More

by sandradelatorre411
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Sep 15, 2023 -

James Wood AutoPark responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, The James Wood Buick GMC Denton Team

September 14, 2023

I was told I needed a $3500 Repair. I took it to another mechanic who fixed it for $35. More

by NDNCHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Abel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Report | Print
Sep 15, 2023 -

James Wood AutoPark responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

September 14, 2023

Install new transmission and only was good for 8 miles truck is back to shop the first time was almost 3 months More

by FREDDYV1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Sandate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

James Wood AutoPark responded

Thank you for your feedback, Freddy. Here at James Wood Buick GMC Denton, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. We look forward to hearing from you soon. Sincerely, The James Wood Buick GMC Denton Team

September 13, 2023

Fast and friendly service. Nice waiting room! I was very satisfied with James Wood Cadillac! More

by IRENE.YOUNKER
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Report | Print
Sep 15, 2023 -

James Wood AutoPark responded

Irene, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The James Wood Buick GMC Denton Team

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