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James Wood AutoPark - Service Center

Denton, TX

4.7
2,628 Reviews

2,628 Reviews of James Wood AutoPark - Service Center

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September 07, 2023

Jarrett was very helpful in getting me taken care of during my visit. Will return for service again very soon. More

by JAMES.LEGENDRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Stolp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Cook
Sep 08, 2023 -

James Wood AutoPark responded

James, we are so glad we could take care of all of your needs at James Wood Chevrolet Denton. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, James Wood AutoPark Management | 940-591-9663

September 07, 2023

Great staff and great work. Been going to James Wood Cadillac for purchases and service for about 20 years and they are always honest and helpful. More

by RAISAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Ann Potendyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor in Service *****
Sep 08, 2023 -

James Wood AutoPark responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The James Wood Buick GMC Denton Team

September 06, 2023

Great service! The reps are professional and willing to help..Always enjoy doing business with James Wood auto park More

by TRENAPOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Capestany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly in Cadallic dept and Doug Spivey
Sep 08, 2023 -

James Wood AutoPark responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

September 06, 2023

Jason and Donny made this a great car buying experience. All of my previous purchases at James Wood have been great and to be able to come in and have a deal done in about 2 hours was wonderful. These guys More

by bigmikerob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donny Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

James Wood AutoPark responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, James Wood AutoPark Management | 940-591-9663

September 06, 2023

Awesome service, care, courteous, estimated time right on target and a wonderful service was completed. More

by aylfj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gattenby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Gattenby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

James Wood AutoPark responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, James Wood AutoPark Management | 940-591-9663

September 06, 2023

Can always get an appointment. Always done on time and they keep you informed about your vehicle while it’s being serviced More

by TIMDANNA86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

September 04, 2023

Well pleased with the whole experience. Edwin the service advisor kept me updated frequently during my wait while getting some updates installed on my car. More

by armyman70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

James Wood AutoPark responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The James Wood Buick GMC Denton Team

September 04, 2023

I always get great service when I’m in town . I really appreciate the great work. More

by BYRD.DAVID61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

James Wood AutoPark responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Have a great day! Sincerely, The James Wood Buick GMC Denton Team

September 02, 2023

They talked me into rotating my tires and balancing them. ...they did not adjust the air pressure, it varied and I don't know which is correct. They also did not reset the dash to reflect which air pressure b More

by PLUMCREEK24
Recommend Dealer
No
Employees Worked With
I did not meet any of them.
Sep 06, 2023 -

James Wood AutoPark responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, James Wood AutoPark Management | 940-591-9663

September 02, 2023

There was no communication about the status of my vehicle. Dropped off for oil change and detailing. Told it would be ready at 5pm. Never got the call! Called the next morning to find out it was neve More

by awood9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin
Sep 06, 2023 -

James Wood AutoPark responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, James Wood AutoPark Management | 940-591-9663

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