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James Wood AutoPark - Service Center

Denton, TX

4.7
2,689 Reviews

2,689 Reviews of James Wood AutoPark - Service Center

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August 31, 2023

I have to return to have tires rebalanced, which is frustrating. Prefer the work get done right the first time More

by sara.perry25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

James Wood AutoPark responded

Thank you for sharing your experience with us, Sara. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The James Wood Buick GMC Denton Team

August 31, 2023

The dealership rotated my tires as suggested for my Milagros but they did not change the air pressure in the tires to comply with the suggested pressures as indicated on the drivers door. This I left t More

by prinsd9122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

James Wood AutoPark responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The James Wood Buick GMC Denton Team

August 31, 2023

Very friendly. Excellent customer service. Also fast service. We continue to do business with James Woods due to their excellent customer service and their knowle More

by laura.holliman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Sep 01, 2023 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The James Wood Buick GMC Denton Team

August 31, 2023

Always completely satisfied with the service department for quick & quality service. Jarrett Abel is always the best customer service person. He is knowledgeable, concerned, helpful & always professional, More

by 3gkrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

James Wood AutoPark responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The James Wood Buick GMC Denton Team

August 31, 2023

Our service advisor, Jarrett Able, is always so helpful and friendly. Helped my wife pick out new tires for her truck along with the oil change and tire rotation. She was very happy. Jarrett is the best More

by GWALL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

James Wood AutoPark responded

Thank you for the awesome feedback! You're right, Jarrett is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, James Wood AutoPark Management | 940-591-9663

August 31, 2023

I am very happy taking my car purchased at James Woods to the dealership for service. More

by caroleajordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
Sep 01, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, James Wood AutoPark Management | 940-591-9663

August 30, 2023

Good service as always - oil change-tire rotation quickly done - good til next time . Easy to schedule More

by CINDYDTX.EARTHLINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

August 30, 2023

Everything went well woth the service, but the complementary car wash mangled my front license plate More

by TELLEZEUGENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

James Wood AutoPark responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

August 30, 2023

Always great! Bought multiple cars at James Wood and would never by anywhere else! Our Advisor "Edwin" is always wonderful. More

by DEBIROAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

James Wood AutoPark responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, James Wood AutoPark Management | 940-591-9663

August 30, 2023

Mr Jarrett was fantastic as was the cashier Saturday morning. I will request Mr Abel every time. More

by BOYDSTON.BUSINESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

James Wood AutoPark responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The James Wood Buick GMC Denton Team

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