James Wood AutoPark - Service Center

Customer service is very good and very thorough. Called with updates thorough out the day. Only place I'll take my truck. Called with updates thorough out the day. Only place I'll take my truck. More

Service was awesome. Service rep, Tim was very professional. One hour in and out was great. Service rep, Tim was very professional. One hour in and out was great. More

Excelente servicio increíble actitud por ayudar y eficiente personal Increíble instalaciones respeto y buen ambiente eficiente personal Increíble instalaciones respeto y buen ambiente More

Always a pleasure to visit the service department at JW Cadillac. They are friendly, responsive and really care about the service they deliver. Cadillac. They are friendly, responsive and really care about the service they deliver. More

Great Dealership to work with. I take my company lease car and my personal cars there. I plan to buy my next vehicle there. I take my company lease car and my personal cars there. I plan to buy my next vehicle there. More

I had taken the day off of work and arrived at 9:45 for my 10:00 scheduled appointment. At 11:15 I had to ask the status and was told it was a busy morning. The service was finally completed at 11:45. I my 10:00 scheduled appointment. At 11:15 I had to ask the status and was told it was a busy morning. The service was finally completed at 11:45. I wasted 2 hours of my day when I had an appointment. This is not the first time and honoring appointments before taking in “walk ins” should be considered. More

James Wood has always been fair with us. We have purchased several vehicles from them and they have always kept their word about small repairs the vehicles have needed. We have purchased several vehicles from them and they have always kept their word about small repairs the vehicles have needed. More

Best customer service I have ever experienced from a vehicle dealership! Will continue to purchase my trucks here. vehicle dealership! Will continue to purchase my trucks here. More

Every time we have a problem it has been taken care off so it’s a great deal so it’s a great deal More

Service Rep - she was great, did fantastic explaining the issues - need to hire more like her. issues - need to hire more like her. More