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James Wood AutoPark - Service Center

Denton, TX

4.7
2,621 Reviews

2,621 Reviews of James Wood AutoPark - Service Center

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July 31, 2023

I had to cancel an early July appointment and had just gotten our Equinox back from our son on Friday evening. Went in early Saturday morning and Tim was able to get our car serviced. Tim also showed me More

by SBARRON936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim / Service Center
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Aug 03, 2023 -

James Wood AutoPark responded

Thank you for taking the time to write this review. We are pleased to hear that Tim was able to provide an efficient and overall positive experience. Sincerely, James Wood AutoPark Management | 940-591-9663

July 30, 2023

Caring, responsive, and informed people that you truly count on. Made sure I had a vehicle while my pickup had an extended stay. More

by BIGDAD42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 02, 2023 -

James Wood AutoPark responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The James Wood Buick GMC Denton Team

July 30, 2023

Great service in and out quickly and they advised me of my points which saved me almost 100 dollars. More

by brent.davis80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
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Aug 02, 2023 -

James Wood AutoPark responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

July 29, 2023

You guys took me home and picked me up. Now i have to go back part was not instock More

by MCMAHANSELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
maintenance people
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Aug 02, 2023 -

James Wood AutoPark responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, James Wood AutoPark Management | 940-591-9663

July 29, 2023

I had a 7 am appointment for oil change, tire rotation, and car wash. The car was complete by 930 and off I went. All was completed and I was very satisfied!! More

by SMOKINCJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t need anyone accept the service woman and she was very nice
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Aug 01, 2023 -

James Wood AutoPark responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the quick and efficient service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

July 29, 2023

Tammy Brooks was very thoughful and the repairs were completed in a timely manner. Thanks More

by tbeecham01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Brooks
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Aug 01, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Tammy was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, James Wood AutoPark Management | 940-591-9663

July 29, 2023

Gavynn Norris is a great service advisor, the service I got was very quick and efficient! More

by MEGAN1012V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
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Aug 01, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Gavynn does for James Wood Chevrolet Denton and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

July 28, 2023

The Service department is great! Our service advisor Tim Wilkins got our vehicle serviced and back on the road quickly. More

by DELYNDA.VENABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
Report | Print
Aug 01, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Tim does for James Wood Buick GMC Denton and our customers. Hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

July 28, 2023

Terrible experience. Poor communication and follow up. Left us in the dark and should of cancelled. More

by cbmunday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase Whaley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

James Wood AutoPark responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

July 28, 2023

Quality service. Quality facility. Expert and caring employees. Even the coffee in the waiting room was good. More

by mlhickman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha in Service
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Aug 01, 2023 -

James Wood AutoPark responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please feel free to stop by James Wood Autopark again! Sincerely, James Wood AutoPark Management | 940-591-9663

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