James Wood AutoPark - Service Center

Terrible experience. Poor communication and follow up. Left us in the dark and should of cancelled. Poor communication and follow up. Left us in the dark and should of cancelled. More

My last oil change here has been fantastic! ((I've mainly only gone here for my oil changes since buying the Buick from them ... there was a few months I've gone to Kwik Kar, aaaand there's a r ((I've mainly only gone here for my oil changes since buying the Buick from them ... there was a few months I've gone to Kwik Kar, aaaand there's a reason I haven't been back ... and yes, I'm aware DIY is as simple as popping the drain plug, collecting the used oil, taking out the old filter, lubing the o-ring of the new filter, pouring in the new, etc ... I know, but I find comfort in the potential of diagnosing any surprise issue, or the wash afterwards. Disclaimer done)) It was a bit longer between my changes this last time - don't do that - but they were attentive and kind. I've actually not ever had a moment where they weren't kind, and I hope they're treated with the same respect and decency in return. I'll keep coming back here for service and maintenance More

James Wood Service is always friendly and fast. They provide transportation if needed and always keep up updated on the progress of the work being done. I would recommend them as your dealership of They provide transportation if needed and always keep up updated on the progress of the work being done. I would recommend them as your dealership of choice. More

I've used James Wood AutoPark for service since we purchased our 2013 Buick LaCrosse. Now with a new Pickup, I will continue utilizing their services, hopefully, for another 20 years. Way to Go Jame purchased our 2013 Buick LaCrosse. Now with a new Pickup, I will continue utilizing their services, hopefully, for another 20 years. Way to Go James Wood Auto Park! More

Very good customer service. A small mistake was made in my booking but was quickly and politely corrected with no inconvenience to me. A small mistake was made in my booking but was quickly and politely corrected with no inconvenience to me. More

I have purchased my last couple vehicles from this dealer and have utilized the service department for the last couple years as well. In the past, I have had good experiences with both. However, my recent ex and have utilized the service department for the last couple years as well. In the past, I have had good experiences with both. However, my recent experience with both sales and the service department was poor to say the least. I feel that the dealership puts immediate profit above all else and little value on establishing a good relationship to capture repeat business. I do not like to throw individual names out as I understand that it is likely that those people are just following direction. However I would like to make a general statement about my experience with those departments. More

Jared Laska did a superb job. Excellent service, he's the best service advisor I've ever had. Excellent service, he's the best service advisor I've ever had. More

Very easy to deal with simple process in and out quickly. Will definitely be back Will definitely be back More

Easy access and appointment setting. Electrical problem identified related to hitting debris in road. Part ordered. Electrical problem identified related to hitting debris in road. Part ordered. More

Very nice, waiting area was clean and comfortable. I know my car will be taken care of. I know my car will be taken care of. More