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James Wood Motors, Inc. - Service Center
Decatur, TX
964 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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964 Reviews of James Wood Motors, Inc. - Service Center
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October 31, 2024
The employees which I deal with are very good and great customer support with good communication. customer support with good communication. More
by sergioweser
Verified CustomerEmployees Worked With
October 30, 2024
Customer service is very nice and informative. They do not do anything without consulting you first, so no surprise fees or charges. I had gone to get the oil change and wanted a quote on brakes They do not do anything without consulting you first, so no surprise fees or charges. I had gone to get the oil change and wanted a quote on brakes and they inspected my brakes and let me know there was no need. For context, there was no reason to think anything was wrong with them, I just had not changed them since buying the car 4 years ago. More
by skeeter.86.cp
Employees Worked With
October 28, 2024
Always excellent service , your service department is top notch and takes care of all our issues. notch and takes care of all our issues. More
by robert_chaney
Employees Worked With
October 27, 2024
Service advisor was nice. I did not like being called for my car by intercom as I am slightly hard of hearing. I did not like being called for my car by intercom as I am slightly hard of hearing. More
by CMACRAE06
Employees Worked With
October 24, 2024
Got my truck serviced, tires rotated etc. needed a new battery-they washed it too. Shawn Hooe made sure everything went smooth. Couldn’t ask for better needed a new battery-they washed it too. Shawn Hooe made sure everything went smooth. Couldn’t ask for better More
by DAMOS321
Employees Worked With
October 24, 2024
I like to have dealerships work on my truck, and the price doesn’t really bother me. But It seems like The service process is like the buying process. Take your vehicle back, and then draw the timeline price doesn’t really bother me. But It seems like The service process is like the buying process. Take your vehicle back, and then draw the timeline out. I understand the 50 point inspection process, but oil change should be quicker. And once the vehicles in the back you have no option but to wait. I’m not a big fan of catching a release when you want to. More
by BARNEYPRDS
Employees Worked With
October 23, 2024
Krystal took very good care of me and my 2024 GMC SIERRA. Work was completed early, which allowed me plenty of time to get home sooner than I expected. Work was completed early, which allowed me plenty of time to get home sooner than I expected. More
by DOD.LEE
Employees Worked With
October 23, 2024
Great service; good relationship with the service manager. Loaner car was great! Bryan Stanley did a great job! manager. Loaner car was great! Bryan Stanley did a great job! More
by WES17
Employees Worked With
October 22, 2024
Very good overall. Everyone is very accommodating and informative. Thank you for being there for the community. Everyone is very accommodating and informative. Thank you for being there for the community. More
by MADISONBARRIE1
Employees Worked With
