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James Wood Motors, Inc. - Service Center
Decatur, TX
1,003 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,003 Reviews of James Wood Motors, Inc. - Service Center
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November 22, 2024
Bryan Stanley in service is fabulous! He always keeps me updated on progress of repairs, oil changes, etc., whatever I am in service for. Thank you!! He always keeps me updated on progress of repairs, oil changes, etc., whatever I am in service for. Thank you!! More
by cwalker92
Employees Worked With
November 20, 2024
I had a recall download, and a rim replaced. I asked if after the rim was replaced if all 4 tires pressures be set the same because they were all 31-32 #s and I figured after the tire was mounte I asked if after the rim was replaced if all 4 tires pressures be set the same because they were all 31-32 #s and I figured after the tire was mounted on the new rim that it would be aired up a lot more. After 3,5 hour wait, my truck was ready. When I got in my truck 3 tires were 31#s and the tire with the new rim was 40#s. It was raining that day and I ended up stopping at a gas station and aired up the other tires to 40 #s. I got soaked doing it. More
by FORMOAK
Verified CustomerEmployees Worked With
November 20, 2024
Bryan Stanley provides great customer service. I have been very pleased with my service except during covid. I have been very pleased with my service except during covid. More
by M_GRIZZ
Employees Worked With
November 20, 2024
They always do a great job in a timely manner. We had an issue with our account not reflecting all the cars we've had over the 20plus years we've been doing business with James Wood, but it got st We had an issue with our account not reflecting all the cars we've had over the 20plus years we've been doing business with James Wood, but it got straightened out. More
by SBECKNER
Employees Worked With
November 18, 2024
Bryan Stanley was great as usual. Got recalls and service done at the same time. Got recalls and service done at the same time. More
by MIKE.HENDERSON
Employees Worked With
November 18, 2024
We took our Yukon in for recall work and an update to the system. Always a good experience system. Always a good experience More
by Gayla.buchanan
Employees Worked With
November 18, 2024
The service tech was glad to do what I wanted done. Also had a nice stay in the waiting room. Also had a nice stay in the waiting room. More
by keithpeppersr
Employees Worked With
November 17, 2024
Drop off was easy, Brian was very kind and respectful. Oil change was done in a timely manner. Oil change was done in a timely manner. More
by ASKJAG05
Employees Worked With
November 17, 2024
No games, no gimmicks. Honest and straightforward from the beginning. Everything the vast majority of dealerships are not. 3rd vehicle purchase since 2014. That speaks for Honest and straightforward from the beginning. Everything the vast majority of dealerships are not. 3rd vehicle purchase since 2014. That speaks for itself. The service department is worthy of the same accolades. Highly recommended. More
by mikeandsis45
November 17, 2024
First class service. Most impressed by team work and quality of service. Checkout was fast and accurate Most impressed by team work and quality of service. Checkout was fast and accurate More
by GENE.VESTAL
Employees Worked With
