I have always been very satisfied with the service
department Bryan Stanley is very professional and keeps me updated as much as he seems it necessary, and as for me buying cars or trucks I love deali
department Bryan Stanley is very professional and keeps me updated as much as he seems it necessary, and as for me buying cars or trucks I love dealing with Steve Frazier great person.
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by sergioweser
Verified Customer
Verified Customer
Service Price Transparency
May 14, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review, Sergio! I’m thrilled to hear that you have consistently been satisfied with my service department and that Bryan has been professional and communicative. It's also great to know that Steve has made your car-buying experience enjoyable. I appreciate your trust in James Wood Chevrolet Buick GMC Decatur, and we look forward to serving you again in the future!
Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com
James Wood has been a Top Dealership for many years.
Owner Raymond Wood took over after his father James Wood. Great Service.
Owner Raymond Wood took over after his father James Wood. Great Service.
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by M FISHER
Verified Customer
Verified Customer
Service Price Transparency
May 12, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words! I greatly appreciate your recognition of James Wood Chevrolet Buick GMC Decatur and our commitment to providing top-notch service. It's always our goal to ensure a positive experience for our customers. We look forward to serving you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
This dealership is the best, they are so friendly and
Brayon in the service dept is a person whom really takes care of me. Thank you for a great job!
Brayon in the service dept is a person whom really takes care of me. Thank you for a great job!
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by SONNY.GOODE
Verified Customer
Verified Customer
Service Price Transparency
May 08, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your feedback, Sonny! I'm happy to hear you had a great experience at James Wood Chevrolet Buick GMC Decatur and that Brayon in the service department took such good care of you. We look forward to seeing you again soon!
Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com
Mr. Bryan Stanley, my service advisor at James Wood
Motors in Decatur, Texas is the reason I keep coming back. I have traded with James Wood Motor since 2007. I only use James Wood Motors Service Dep
Motors in Decatur, Texas is the reason I keep coming back. I have traded with James Wood Motor since 2007. I only use James Wood Motors Service Department, Part Department and Body Shop to keep my GM Vehicles in tip top shape. I can rely on the fine folks at James Wood to do the work right the first time, every time! Christa the head cashier in the Service Department also makes me feel like family, just like Bryan Stanley. When you find a good thing, why go anywhere else? If you are not trading or using James Wood Motors in Decatur to fulfill your needs, why not? I highly recommend you give them a try! You'll be so glad you did!!
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by robcox15
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Christa - Lead Cashier in Service Department
May 08, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your review! I'm happy to hear about your positive experiences with Bryan and Christa at James Wood Chevrolet Buick GMC Decatur. It's great to know that our service team has earned your trust since 2007. We appreciate your loyalty and recommendations, and we look forward to continuing to provide you with exceptional service for all your GM vehicle needs. See you next time!
Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com
James Wood Dealership has always done a good job.
It is nice to know your automobile is taken well care of.
It is nice to know your automobile is taken well care of.
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by woodworthsheila
Verified Customer
Verified Customer
Service Price Transparency
May 06, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words, Sheila! I’m thrilled to hear that you have had a positive experience with James Wood Chevrolet Buick GMC Decatur. We strive to ensure that every vehicle is taken care of and appreciate your trust in us. We look forward to serving you again in the future!
Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com
Great staff, very professional and friendly, just
sometimes service takes very long, other than that, great service
sometimes service takes very long, other than that, great service
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by DIANATORRES_1982
Verified Customer
Verified Customer
Service Price Transparency
May 02, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your feedback, Diana! I’m delighted to hear that you found our staff at James Wood Chevrolet Buick GMC Decatur to be professional and friendly. I appreciate your understanding regarding the service time and will certainly take your comments into consideration as we strive to improve. Our team hopes to see you again soon!
Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com
I recently had to bring my truck in for service due to a
DEF system issue, and I couldn’t be more pleased with how everything was handled. From the moment I arrived, the process was smooth and professional.
DEF system issue, and I couldn’t be more pleased with how everything was handled. From the moment I arrived, the process was smooth and professional.
A big shoutout to my service advisor, Bryan Stanley, who went above and beyond throughout the entire experience. He took the time to clearly explain what was going on with the DEF system, kept me updated every step of the way, and made sure all my questions were answered. It’s not always easy dealing with vehicle issues, but Bryon made the whole situation stress-free.
The repair was completed in a timely manner, and my truck is now running perfectly. It’s great to know there are still service teams out there that genuinely care about their customers and stand behind their work.
Highly recommend this dealership—ask for Bryon if you want top-notch service!
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by cwalker92
Verified Customer
Verified Customer
Service Price Transparency
Apr 30, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your fantastic review! I’m thrilled to hear that your experience with James Wood Chevrolet Buick GMC Decatur was smooth and professional, especially with Bryan as your service advisor. It’s great to know that he was able to explain the DEF system issues clearly and keep you informed throughout the process. I’m proud of our dedicated team and appreciate your kind words. Please come back and see us again for any of your truck's needs!
Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com
Our whole family has enjoyed buying and servicing
vehicles at James Woods for the past ten years.
vehicles at James Woods for the past ten years.
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by BIGCOUNTRYONE
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your review! I appreciate your loyalty over the past ten years and am happy to hear that your family has enjoyed buying and servicing vehicles at James Wood Chevrolet Buick GMC Decatur. We look forward to continuing to serve you in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Bryan is my angel there he always has a smile an a joke
for me. The customer service is the best. I consider him a friend, he honest an kind.
for me. The customer service is the best. I consider him a friend, he honest an kind.
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by CHENRYFRANKLIN
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review, Chenry! I’m thrilled to hear that Bryan has made such a positive impact on your experience at James Wood Chevrolet Buick GMC Decatur. It’s great to have team members who build friendships with our customers. We look forward to seeing you again soon!
Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com
Apr 29, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review, Chenry! I’m thrilled to hear that Bryan has made such a positive impact on your experience at James Wood Chevrolet Buick GMC Decatur. It’s great to have team members who build friendships with our customers. We look forward to seeing you again soon!
Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com
Best dealership in the state, I was treated like family,
no pressure from anyone. Andrew was great to work with.
no pressure from anyone. Andrew was great to work with.
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by Team B
Verified Customer
Verified Customer
Apr 22, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I’m thrilled to hear that you felt treated like family at James Wood Chevrolet Buick GMC Decatur. It’s great to know that Andrew made your experience enjoyable and pressure-free. I appreciate your kind words, and we look forward to welcoming you back for your next visit!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
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