Bryan Stanley

This review is for my GMC CANYON Monday will be my 4th time I take it in due to my back up and front cameras not working. It's sad that James Wood does not have a good enough auto computer department th time I take it in due to my back up and front cameras not working. It's sad that James Wood does not have a good enough auto computer department that can fix the issue. This has nothing to do with the service person it has to do with whoever is in charge of the repair department. More

by sergioweser Verified Customer Verified Customer

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Bryan was my Service tech, good communication all the way through the appointment. Asset to your company!! through the appointment. Asset to your company!! More

by tom.scheer01 Verified Customer Verified Customer

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Brian was great. He did a good job and gave me a great deal on tires, alignment, oil change, and service. He also kept me informed while I waited. I call him whenever He did a good job and gave me a great deal on tires, alignment, oil change, and service. He also kept me informed while I waited. I call him whenever I need service. Thanks Brian. More

by LINCOR7 Verified Customer Verified Customer

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I had a wonderful experience working with Jennifer Westerlund at James Wood Decatur. The communication throughout the entire process was consistent, and she kept me updated every step of the way. My v Westerlund at James Wood Decatur. The communication throughout the entire process was consistent, and she kept me updated every step of the way. My vehicle was repaired quickly and thoroughly. I highly recommend Jennifer and the service department team for their professionalism! More

by max49 Verified Customer Verified Customer

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My car has been to the service department 3 times for the same issue. I picked it up today. Driving home, it started making the same noise. Three times and it’s still not fixed. Our sales experience was same issue. I picked it up today. Driving home, it started making the same noise. Three times and it’s still not fixed. Our sales experience was great. Service has been horrible. The service advisors have been nice but they receive a bad review even though they don’t actually perform the service to the vehicle. If my vehicle ever gets fixed, I will not return to James Wood for any other service. More

by JAMESANDCONNIE Verified Customer Verified Customer

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I had an outstanding experience with the James Wood Motors Service Department. From the moment I arrived, the entire team was professional, friendly, and focused on providing exceptional customer servi Motors Service Department. From the moment I arrived, the entire team was professional, friendly, and focused on providing exceptional customer service. A special thank you goes to my service advisor, Bryan Stanley. Bryan was knowledgeable, attentive, and kept me informed throughout the entire service process. He took the time to explain everything clearly, answered all of my questions, and made sure my vehicle was taken care of properly. It's refreshing to work with someone who genuinely cares about his customers and goes the extra mile to ensure a positive experience. The service was completed on time, the communication was excellent, and the quality of work exceeded my expectations. Bryan's professionalism and commitment to customer satisfaction are a true asset to James Wood Motors. I highly recommend the James Wood Service Department and Bryan Stanley to anyone looking for honest, reliable, and first-class vehicle service. I will definitely be returning for all of my future service needs. More

by cwalker92 Verified Customer Verified Customer

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Bryan is our service advisor and he is the absolute best! !!! We do not use anyone, but James Wood. !!! We do not use anyone, but James Wood. More

by melindawh940 Verified Customer Verified Customer

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Karen Pattison always does an amazing job at finding the perfect vehicle for me. She is always very knowledgeable about the specs of the vehicle as well as explains the operations of all the features of tha perfect vehicle for me. She is always very knowledgeable about the specs of the vehicle as well as explains the operations of all the features of that particular vehicle. Always low pressure and great experience from sales to financing and and service that is needed. More

by superbee7777777 Verified Customer Verified Customer

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I have always been very satisfied with the service department Bryan Stanley is very professional and keeps me updated as much as he seems it necessary, and as for me buying cars or trucks I love deali department Bryan Stanley is very professional and keeps me updated as much as he seems it necessary, and as for me buying cars or trucks I love dealing with Steve Frazier great person. More

by sergioweser Verified Customer Verified Customer

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James Wood has been a Top Dealership for many years. Owner Raymond Wood took over after his father James Wood. Great Service. Owner Raymond Wood took over after his father James Wood. Great Service. More

by M FISHER Verified Customer Verified Customer

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