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Janesville Kia
Janesville, WI
171 Reviews
First of all, it goes without saying (but I’m going to say it anyway) that all of us at Janesville Kia value both your sales and service business. We wouldn’t be here without you and we love to serve the people of Janesville, Beloit, Rockford, Madison and all the towns in between.
Your safety is important to us as we continue through this pandemic together. Most everything we have to offer can be arranged digitally. Our digital showroom empowers you to shop from the comfort of your home and makes the car buying experience safe and simple. Just choose a vehicle you’re interested in, pre-qualify in minutes with our credit app, and set up your delivery! It’s that easy at Janesville Kia.
If you have any questions or need any additional help, our sales and finance team are available from 8am – 8 pm Mon-Fri and 8am – 5pm on Sat. We are eager to help you schedule a test drive remotely from your home, work, or wherever you are comfortable. Contact us today to discover how you can accomplish your entire transaction from your driveway or kitchen table.
We want to be your go-to local dealership for all your sales and service needs. We’re laid back and not pushy but want to make sure you’re 100% happy with our customer service all the time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 171 reviews
Verified Customer
Helpful October 29, 2023
Overall very happy with purchase of my Kia Carnival. Came in earlier than expected. A bit slow having car ready for pickup and finalizing payment. Came in earlier than expected. A bit slow having car ready for pickup and finalizing payment. More
by myrad62chevy
Employees Worked With
Craig Andrea
October 28, 2023
I had to call and schedule an appointment, online was a nightmare. website needs an overhaul BAD! the lady I spoke to on the phone was peasant and helpful. the service area people were not bad but not too nightmare. website needs an overhaul BAD! the lady I spoke to on the phone was peasant and helpful. the service area people were not bad but not too helpful either. seemed to me I was bothering them to get my oil changed. I won't! be back. More
by kenames99
Employees Worked With
Craig Andrea
October 27, 2023
Service Area? ??. Talked to MAX, Then dropped it off next day, different fellow Couldn't help with Head Light Adjustment? I would ask them to check out how to ??. Talked to MAX, Then dropped it off next day, different fellow Couldn't help with Head Light Adjustment? I would ask them to check out how to Adjust head lights LOW and HIGH beams for a 2022 KIA Sportage on YOUTUBE or go back to school at KIA and ask the Instructors! More
by btry9639
Employees Worked With
Craig Andrea
October 26, 2023
I always feel I am in good hands at my Kia dealership. They are trustworthy and have taken care of numerous recalls over the years. Recently, they replaced an engine under warranty and gave me a free re They are trustworthy and have taken care of numerous recalls over the years. Recently, they replaced an engine under warranty and gave me a free rental car. I then had a few more routine items taken care of, so I'm back on the road again. More
by fruthcarol
Employees Worked With
The guys I deal with when I arrive are great.
October 23, 2023
Service was good, the only problem was I wasn't told to watch my text messages. They messaged me about needed service and I had to respond. I waited an extra half hour because I didn't hear my phone alert watch my text messages. They messaged me about needed service and I had to respond. I waited an extra half hour because I didn't hear my phone alert for the message. The service manager walked through the waiting area twice and didn't say anything to me. I thought he would come talk to me when they were finished with the inspection and discuss with me the recommendations before I declined them. More
by nanliz83
Employees Worked With
Craig Andrea
