Janesville Kia - Service Center

They completed all of the recall maintenance that was required in less time than they had originally predicted. required in less time than they had originally predicted. More

We arrived on time and were taken care of immediately. I was told that the work would be done I an hour. And it was. I was told that the work would be done I an hour. And it was. More

My daughter had just moved to the Janesville area. She has been having trouble with her car stalling out and loosing power. We have spent time and money trying to figure out the problem. I got a call She has been having trouble with her car stalling out and loosing power. We have spent time and money trying to figure out the problem. I got a call from her and she was upset as she couldn't get to work because her car was stalled out on the highway and it wouldn't start. She called for a tow truck as I called Janesville Kia. The service department answered the phone right away. They gave me the ok to drop the car off and assured me they would look at it right away in the morning. This was awesome! Edgar was the person that helped us on the phone. The Communication we got from him was awesome. I developed a trust right away and sensed he was there to help my daughter. They even got to look at the car after 6pm and continued in the morning. I think by noon they had figured out the problem. Very appreciative for the work they did. Made it very easy for us to trust and work together. Thank you very much Edgar and Janesville Kia. Scott More

Service was on time,Service writer was knowledgeable and polite. Discussed what needed to be checked and done. polite. Discussed what needed to be checked and done. More

Very pleasant experience! My service was completed in a timely matter. Staff were all very polite! My service was completed in a timely matter. Staff were all very polite! More

The dealership has great customer service and communication with their customers. They get you in as quick as possible. communication with their customers. They get you in as quick as possible. More

I was able to get in and get the services done quickly. They even told me about recalls on my vehicle that I didn’t know about and didn’t charge me anything for fixing them. They even told me about recalls on my vehicle that I didn’t know about and didn’t charge me anything for fixing them. More

We were greeted promptly and politely, work began almost immediately and was completed in less time than was anticipated. Everyone we encountered was polite and professional. immediately and was completed in less time than was anticipated. Everyone we encountered was polite and professional. More

This is my second time buying a Kia at this dealership in janesville. It was a great experience for us because of Allie. She was there right when we pulled up to greet us. We had made an appointment to come janesville. It was a great experience for us because of Allie. She was there right when we pulled up to greet us. We had made an appointment to come and test drive. She was such a sweetheart and really made the whole experience easy. My husband and I both kept saying we were so happy that she was the one that helped us find our Kia that day. There was nothing rushed or pushy about the process, it literally was easier than going grocery shopping on a Sunday at woodman's! A huge Thanks to Justin also for handling financing and making everything easier than we could have even hoped for. He was hilarious , which was extremely needed at the moment since we were just a little nervous. Thank You again to Allie for the great experience and all your help!! More

I waited an hour for an 11:15 appointment and nobody helped me so I left. helped me so I left. More