Janesville Kia - Service Center

This was the first time for service of my 2025 Kia Sportage. Everyone in the service department was very friendly . It was a great experience Sportage. Everyone in the service department was very friendly . It was a great experience More

It was fantastic, Roman was super professional and thorough with explaining the process and work completed. thorough with explaining the process and work completed. More

From arriving to departing all was amazing! Took time to welcome me, thoroughly explained what would be doing in service to my vehicle, shared extimated cost, asked if I had any questions & to Took time to welcome me, thoroughly explained what would be doing in service to my vehicle, shared extimated cost, asked if I had any questions & took the time to answer in detail. Very organized, clean, friendly. When finished explained all in detail, asked again if any questions, then walked me to cashier and to location of my vehicle. Highly recommend!! More

Test drives were done to determine if I needed a new transmission. Edgar kept me informed of the process. I got a loaner when one was available. It took about a week and everything seems fine. transmission. Edgar kept me informed of the process. I got a loaner when one was available. It took about a week and everything seems fine. More

On time appointment Edgar was very nice and kept me informed of car being serviced very professional and cute informed of car being serviced very professional and cute More

Good work 👏 happy services done and on time service persons. Keep car clean asks if I need anything else done persons. Keep car clean asks if I need anything else done More

Very friendly staff. Very knowledgeable. Willing to work with anyone. Wouldn't go anywhere else . Very knowledgeable. Willing to work with anyone. Wouldn't go anywhere else . More

I went to get my navigation system updated on my 2016 Sorento. They had my vehicle for 8 hours. After paying and leaving the dealership, I noticed that my Nav system said something like: "Unable to in Sorento. They had my vehicle for 8 hours. After paying and leaving the dealership, I noticed that my Nav system said something like: "Unable to initialize navigation. Check SD card". I immediately brought the car back. They took it in right away, but after about an hour, the technician was unable to get the update to work. Now I have no navigation at all. They said they would call me in a couple of weeks when they get a new SD card and will fix for no additional charge. More

Great job will be using you again thank you for the work you did for me you did for me More

Great communication! Great service! The appointment took longer than anticipated so would love to get an estimated timeframe next time, but other than that, great! Great service! The appointment took longer than anticipated so would love to get an estimated timeframe next time, but other than that, great! More