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Janesville Kia - Service Center

Janesville, WI

4.3
266 Reviews

266 Reviews of Janesville Kia - Service Center

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September 02, 2024

Excellent service and very prompt. Had service completed in a timely manner. Kept me informed as to how the service was going More

by dobsonbd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
September 02, 2024

Very positive experience…Excellent follow up and follow thru…Mark the service Director exceeded all expectations… More

by bobwolfester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

Service was fine and they were responsive. The sales team was not fine, nor were they responsive. More

by wcsp1s12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
September 01, 2024

The first person that helped me in service was very rude to me over the phone. More

by mpjam830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Vasquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Sokolik
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Morris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ibrahim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Jackson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Halsted
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrianna Balderas
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Had my Kia 2015 37,000 miles for oil change. Was told I had to go with the higher priced oil change that the girl told me wrong. My radio not working told me 845.00 I got it done 600. Then front More

by mamalang
Service Time
Recommend Dealer
No
Employees Worked With
Edgar Nunez
August 31, 2024

I went in with a known problem in the steering column but they made me pay for a diagnostic test that I didn’t want. It was a terrible waste of money. Not a good experience. More

by keithchristman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
August 31, 2024

Great service! Good customer service! Sent a text for more information about the service! Thanks More

by maggie.behlke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
August 30, 2024

service staff is always friendly and helpful. they keep me informed during my entire visit. More

by nathompson1188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Great service. Fixed the problem the first time. They have always been good to deal with!! More

by sethsuiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Service
August 24, 2024

Got me right in within a come if days and were very helpful. & Did my oil change too! More

by skr jdg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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