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Janesville Kia - Service Center

Janesville, WI

4.4
334 Reviews

334 Reviews of Janesville Kia - Service Center

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September 05, 2025

I have purchased 4 new vehicles from the dealership and taken each one back for service. I have always received on time appointments and excellent work. The entire staff is very knowledgeable and custome More

by rogerwt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Zubek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Sokolik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Janesville Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Adrian Basich General Manager

September 04, 2025

Friendly staff, great service and attention to detail, always very polite and welcoming with the customers More

by WENS1BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 04, 2025 -

Janesville Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Janesville Kia. We look forward to having you as one of our valued customers for many more years to come! Adrian Basich General Manager

September 04, 2025

I always experience great service! Everyone is kind and knowledgeable. I can always trust KIA to get me back on the road. More

by EstherV.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Koty
Sep 04, 2025 -

Janesville Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Janesville Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Adrian Basich General Manager

September 02, 2025

My service was completed promptly. Staff was very accommodating and took time to explain what was being done or needed to be done to my vehicle. Thank you Janesville Kia! More

by michellecrandell1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in Service
Sep 02, 2025 -

Janesville Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Adrian Basich General Manager

September 01, 2025

Fast friendly service. I feel safe letting them service my vehicle. They also show me new tire options. More

by Rntbot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Sokolik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Morris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ibrahim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Halsted
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrianna Balderas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Janesville Kia responded

Thanks for sharing your thoughts about your experience with Janesville Kia. We appreciate your business and hope to see you again soon! Adrian Basich General Manager

September 01, 2025

Very pleased with the service, fast and the staff answered all my questions that I had. More

by jeremyg74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Zubek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Janesville Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Adrian Basich General Manager

September 01, 2025

Good communication, on time, great work, completed the job as expected. Will come back again. More

by bradygrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman
Sep 02, 2025 -

Janesville Kia responded

Thanks for sharing about your experience with Janesville Kia. We appreciate your business and hope to see you again soon! Adrian Basich General Manager

August 28, 2025

I was very pleased with the friendly reception I received when I arrived for my appointment. I was greeted by Edgar Morales who answered all my questions regarding cost of service and what items were more im More

by rachelhollman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Morales
August 28, 2025

Very polite and helpful. Listened to the issues I had with the car and explained things completely. More

by simmonssue12
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman that brought my car around and squeegeed it off was very polite
August 27, 2025

The salesman and everybody there was very attentive and helpful and were able to get things moving fast. More

by woodardashley62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan 5 stars
2
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