Janesville Kia - Service Center

I was very pleased with the friendly reception I received when I arrived for my appointment. I was greeted by Edgar Morales who answered all my questions regarding cost of service and what items were more im when I arrived for my appointment. I was greeted by Edgar Morales who answered all my questions regarding cost of service and what items were more important to have done considering my limited budget. He was very professional advisor and stated if I needed anything or wanted any questions answered just give him a call. I will certainly have my service done at this dealership in the future. More

Very polite and helpful. Listened to the issues I had with the car and explained things completely. Listened to the issues I had with the car and explained things completely. More

The salesman and everybody there was very attentive and helpful and were able to get things moving fast. helpful and were able to get things moving fast. More

Everyone was great, helpful and efficient. While my issue may not be resolved yet, I do have confidence that I can go to them in the future for assistance. While my issue may not be resolved yet, I do have confidence that I can go to them in the future for assistance. More

They did a quick oil change and tire rotation. Staff was friendly got me in and out pretty fast Staff was friendly got me in and out pretty fast More

They completed all of the recall maintenance that was required in less time than they had originally predicted. required in less time than they had originally predicted. More

We arrived on time and were taken care of immediately. I was told that the work would be done I an hour. And it was. I was told that the work would be done I an hour. And it was. More

My daughter had just moved to the Janesville area. She has been having trouble with her car stalling out and loosing power. We have spent time and money trying to figure out the problem. I got a call She has been having trouble with her car stalling out and loosing power. We have spent time and money trying to figure out the problem. I got a call from her and she was upset as she couldn't get to work because her car was stalled out on the highway and it wouldn't start. She called for a tow truck as I called Janesville Kia. The service department answered the phone right away. They gave me the ok to drop the car off and assured me they would look at it right away in the morning. This was awesome! Edgar was the person that helped us on the phone. The Communication we got from him was awesome. I developed a trust right away and sensed he was there to help my daughter. They even got to look at the car after 6pm and continued in the morning. I think by noon they had figured out the problem. Very appreciative for the work they did. Made it very easy for us to trust and work together. Thank you very much Edgar and Janesville Kia. Scott More

Service was on time,Service writer was knowledgeable and polite. Discussed what needed to be checked and done. polite. Discussed what needed to be checked and done. More

The dealership has great customer service and communication with their customers. They get you in as quick as possible. communication with their customers. They get you in as quick as possible. More