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Janesville Subaru - Service Center

Janesville, WI

4.7
644 Reviews

645 Reviews of Janesville Subaru - Service Center

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August 07, 2024

I am disappointed that you are now charging for using a credit card. That is NOT good business practice! I am already being charged interest for using my card, and the bank charges yearly! You charge enoug More

by cschmaeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Wayne was very helpful and patient. Wayne was very helpful and patient. Wayne was very helpful and patient. More

by juliemccalip
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Burghardt Watry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne
August 06, 2024

All of the employees are very nice. Especially Deana with helping us find a new car when ours old car needed to be replaced. More

by TMoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deana Burghardt Watry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

I was very happy with my service from the Janesville Subaru. Scott explained everything and checked on me while waiting. My wait time was reasonable, and I will have future service done at Janesville S More

by jordansj02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
August 06, 2024

This dealer ship service dept. Is very good. They checked my intermittent issue.But to no result,but we may have found a correction to the problem. More

by pf1615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Janesville Subaru was very good to deal with. I have been a service customer there for 10 years. More

by roy411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Zucaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

The service team is always prompt. They don’t pressure me to complete all services and respect when I make decisions about what I can afford. More

by mjziegler27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

Very customer oriented. They take the time to make sure that you are satisfied with your service More

by imbrok8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

I was sold a car with busted strut and a bald tire although the inspection said these items were fine at the time of sale. I didn’t find out about the tire or busted strut until I went for my first oi More

by mharris2511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
June 30, 2024

Polite answered any questions work done within time stated clean waiting area free multi inspection and car wash More

by TOMRYNDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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