623 Reviews of Janesville Subaru - Service Center
Amazingly easy to schedule, check in, and get service. Wonderfully nice staff. Very clean facilities. Wonderfully nice staff. Very clean facilities. More
Fast, efficient, thorough follow through service. Was easy to acquire a temporary loaner vehicle for a few hours. Was easy to acquire a temporary loaner vehicle for a few hours. More
I appreciate being offered alternatives. Service was fast and efficient. CSR a good communicator before, during no and after our visit. Service was fast and efficient. CSR a good communicator before, during no and after our visit. More
We have had many cars and service plans. Your location is always pleasant and timely. They make it super easy! Your location is always pleasant and timely. They make it super easy! More
Jonathan Coulthard Went above and beyond for us when we presented with a tire that is unsafe to repair. He ordered a new tire for us, coordinated with others to take care of a minor paint scratch problem, presented with a tire that is unsafe to repair. He ordered a new tire for us, coordinated with others to take care of a minor paint scratch problem, contacted our insurance agency to obtain proof of insurance and provided a loaner vehicle for our use while we wait for the paint issue to be resolved. Great customer sensitivity and courtesy. More
My recent experience was excellent. Dan went out of his way to assist in replacing my faulty windshield and we reach a compromise we could both live with. Theis gives me a far better s Dan went out of his way to assist in replacing my faulty windshield and we reach a compromise we could both live with. Theis gives me a far better story for friends than complaining about an obviously bad windshield. More
The Service and Parts Department were great. Good communication, work and on time delivery of my Crosstrek. Good communication, work and on time delivery of my Crosstrek. More
Service was on time, answered all my questions and provided us a loaner car. I asked that they save any parts. They removed from my car and give them to me which they did. provided us a loaner car. I asked that they save any parts. They removed from my car and give them to me which they did. More
I live in Madison and go to Janesville Subaru. They are awesome, Don miller sucks! They are awesome, Don miller sucks! More
They did a nice job getting me in and out timely. No issues with this service. The previous service I was very upset as I was quoted $7,000 for a severe engine issue. I went to another dealer and the No issues with this service. The previous service I was very upset as I was quoted $7,000 for a severe engine issue. I went to another dealer and the code simply had not been clear. There was no issue. I almost went forward with unneeded repairs. More