Jarrett Gordon Ford Lincoln of Winter Haven

Best sales experience I've ever had purchasing a car. And I have bought a few cars in my day. The whole team was nice. and accommodating. And I have bought a few cars in my day. The whole team was nice. and accommodating. More

Personnel cordial overall. Customer parking and exit is inconvenient. Reaching someone by phone is inefficient. Customer parking and exit is inconvenient. Reaching someone by phone is inefficient. More

Great experience. . All the staff are very friendly . Love the car.Would recommend the dealership. . All the staff are very friendly . Love the car.Would recommend the dealership. More

One of the easiest buying experiences I have ever experienced. In and out in 2 hours. experienced. In and out in 2 hours. More

We were treated very well while we were there. We’ll be back in a few days for more info. We’ll be back in a few days for more info. More

Unlike any other dealership I’ve ever visited. Everyone went out of their way to make car shopping a painless experience. No high pressure sales tactics just good old fashioned honest customer se Everyone went out of their way to make car shopping a painless experience. No high pressure sales tactics just good old fashioned honest customer service. They listened to what I wanted and my budget and we ended up making the best deal possible. Shout out to Victor for his extensive knowledge and for showing me excellent choices in vehicles. Shout out to Michael D’AMelia for explaining my options and crunching the numbers and finally Micheal Vasquez who made the financing and final paperwork a breeze. I can’t say enough good things about this dealership and my vehicle purchase. More

The dealership was clean and organized. The staff was very friendly, from the front desk, to sales and finance. The staff was very friendly, from the front desk, to sales and finance. More

Ended up here for service and decided to purchase. Shannon in service dept. excellent. Chuck in sales great. Joe in finance, terrible. Never seen bank or rates because to concerned about selling i Shannon in service dept. excellent. Chuck in sales great. Joe in finance, terrible. Never seen bank or rates because to concerned about selling insurance. Can’t imagine the commission they earn for this xx by him practically begging me to take it. Anyway, at the end when he finally gave up i asked what bank is doing the loan, he says first third bank. I had assumed it would be ford or midflorida because yeah thats what it was for the last two vehicles purchased at Ford. Anyway, i ask whats the interest, he says 7.5. Im like what, i said midflordas not cheaper than that? He says not for 6 years. I believe this a lie but will get more info through a lawyer. Regulations don’t say much but do say full transparency, so we’ll see. Anyway, this made this experience terrible to the point that i will never buy a ford again. The google review is going to explain to people why should never to get any kind of insurance through a dealer or even look at rates Ford dealers show you on financing and why. More

While another dealer did a bait and switch, these guys came through and sold me more truck for the same money. The process was fast. came through and sold me more truck for the same money. The process was fast. More

Drop off on Thursday am. Not ready until Tuesday PM. NO PHONE CALLS FROM THEM TO UPDATE ME. Appointment nearly put me in the queue for service which they didn’t tell me. No e Not ready until Tuesday PM. NO PHONE CALLS FROM THEM TO UPDATE ME. Appointment nearly put me in the queue for service which they didn’t tell me. No estimate for repair time. Repair I’m sure is fine but Customer Service was NON EXISTENT!!!!! More