Jason Pilger Hyundai - Service Center

This place is a joke to say the least. The service department is horrible. Ben the service manager is rude and runs a completely incompetent service department. The new receptionist is RUDE. She has a department is horrible. Ben the service manager is rude and runs a completely incompetent service department. The new receptionist is RUDE. She has absolutely no clue what she's doing or how to handle customers. Especially upset customers. Customers service from everyone there but two people is awful. We brought my perfectly fine car in for them to do the recalls on it. I get my car back and it has so many issues you can't back it out the driveway. It's been TOWED back to them TWICE so they could repair whatever happened when they did the recalls. We were told it was our problem on the first return. The car needed spark plugs and coil pack... keep in mind nothing was wrong with the car when we brought it in to start with.. So I had another mechanic put all new plugs and coil pack on the car.. I have receipts. The car still won't turn. Its still doing the same thing as before .So we have it towed to them again.. It's still mess up. So we have the car towed back there a second time. Get nothing but the run around then charged $100 for a new wiring harness.. Told by the service manger " get the car out of my hair" ..so we get it back home again..only to find out they DID NOT CHANGE the wiring harness. Only replaced ONE plug wire. Car is still not running properly and left me on the side of the road. Fourth time around trying to get them to fix my car and it being towed yet again, they now won't speak to me or my husband. They messed up the car..they should fix it. My car has once again been towed to a shop. A different one!! Im currently waiting for answers and a call back from the dealership to see how they plan on resolving the issues they caused. I getting my money back. This place flat out LIES to their customers. Doesn't do what they charge you for. They will not take responsibility for issues they caused. Instead gives people the run around, avoids them all together or tell the irritate customers their car is old and should just buy a new car from them!! WHAT A JOKE!! I wouldn't bring a flat tire to this place. THIS xx has been going on close to two weeks..Two weeks ive been without my car. Which means missing work etc. Never once have they politily offered to pay for the repairs, the tow truck chargers, put me in a rental car while they fix their screw up..NOTHING!! I've contacted a lawyer and will be taking this issue to court if they do not resolve the problem. NEVER AGAIN!! only reason I gave them one star is because the app wouldn't let me write a review without any!! More

The worst service department..The receptionists are rude. They leave u on hold for extended periods of time just to make a service appointment. They do not provide the service on your vehicle that is promise They leave u on hold for extended periods of time just to make a service appointment. They do not provide the service on your vehicle that is promised at purchase.. More

Worst service even manager can’t help what can I say made a big mistake I bought my car from here I don’t know why I am giving 1star they are not deserve a big mistake I bought my car from here I don’t know why I am giving 1star they are not deserve More

Outstanding service! I was very happy with the outstanding service I received at Jason Pilger Hyundai. Highly recommend them! The service was quick and well done, I was ve I was very happy with the outstanding service I received at Jason Pilger Hyundai. Highly recommend them! The service was quick and well done, I was very happy. More

Outstanding Called for an appointment. Car was picked up and returned without a problem. Could not have asked for anything more. Repair work was completed witho Called for an appointment. Car was picked up and returned without a problem. Could not have asked for anything more. Repair work was completed without a problem. More

World Class service in a small town Where do I begin? Jessica who answers the phone and manages the service desk is world class. Always friendly and extremely helpful. She remembers a Where do I begin? Jessica who answers the phone and manages the service desk is world class. Always friendly and extremely helpful. She remembers all of her customers by name. Then there is the guys who do the actual repairs and maintenance. Hands down, they are the best on the coast. Next is Randy Workman and Moe Alam. These 2 guys are the main reason I keep coming back to Jason Pilger. I've purchased 3 new autos and 1 used truck from them. I consider Jason Pilger Hyundai my family, not just a car dealership. Thanks! More

Great service They took care of the problem and answered all questions, very curtesiest and friendly. No charge let me know it was a warranty problem. Looked out fo They took care of the problem and answered all questions, very curtesiest and friendly. No charge let me know it was a warranty problem. Looked out for me as it was raining hard and pulled car under Awning for pickup. More

Service Department My issue of a replace part was taken care of in a prompt and timely manner. Very friendly service. This will definitely continue to be my service cen My issue of a replace part was taken care of in a prompt and timely manner. Very friendly service. This will definitely continue to be my service center. More

Great!! Everyone is exceptional I love going to this dealership. Everyone is very kind. They always treat you like friends, and make you feel at home. This is important to me. I love going to this dealership. Everyone is very kind. They always treat you like friends, and make you feel at home. This is important to me. More

Great service Service department always gets to my car on time and finishes in a timely manner! Very friendly and goes over everything that has been done. Service department always gets to my car on time and finishes in a timely manner! Very friendly and goes over everything that has been done. More