Jay Buick GMC

One of our best experiences at a dealership! Samone was very friendly and even though she has only been there a couple of months tried very hard to meet our needs. The manager Geoff was very hel Samone was very friendly and even though she has only been there a couple of months tried very hard to meet our needs. The manager Geoff was very helpful to Samone and us. You can feel they work as a team and truly have your best interest at heart! We felt no pressure and are extremely happy with our new Terraine! Thanks Jay Buick GMC team! Don and Debra Louis Aurora Ohio🚙 More

I had the best sales person ever , who made my experience aw He was kind and didn't seem judgmental when I explain that I didn't have the best credit. He explained ever step of this process with me. Unfortunate He was kind and didn't seem judgmental when I explain that I didn't have the best credit. He explained ever step of this process with me. Unfortunately I didn't plain on getting into a new vehicle this soon and I was reasonably upset. Bet A J made my worst day turn into the best experience possible. More

Quick and excellent. I knew what I wanted and there was no pressure to purchase. The sale was quick and efficient. The salesman was professional and knowledgeable. I would I knew what I wanted and there was no pressure to purchase. The sale was quick and efficient. The salesman was professional and knowledgeable. I would purchase another car from the dealership n More

Very satisfied I originally stopped at another Buick dealer earlier in the day and was disappointed with the service, I was actuality going to give up car shopping f I originally stopped at another Buick dealer earlier in the day and was disappointed with the service, I was actuality going to give up car shopping for a while. After dinner I decided to take a ride to Jay Buick cause I remembered I saw a ad for a great deal on leasing a encore. I'm so glad I went there, I got exceptional service from my salesman Donvan and every other person I came in contact with that night. It was so nice not to be pressured or have to play the price haggle game. Stress free, professional and very down to earth!! I'll definitely purchase again and recommend to all my friends and family thank you Jay Buick!! More

The big relief, Excellent customer service I been searching for a car for 3 months starting with Deacon's Chrysler in February and after the disappointment I stopped and started back on May 23r I been searching for a car for 3 months starting with Deacon's Chrysler in February and after the disappointment I stopped and started back on May 23rd but once again the pressure from Kia and Liberty Ford all in the same week was a big headache and I was ready to just give up because I had it with car shopping. I remembered I received a call from Ashley stating that its been 4 yrs since my last purchase with Jay Buick where I had brought a used car and I searched for her number because this was going to be the last draw, Ashley was very professional and scheduled me to go see Aj on 5/28 where he greeted me with a smile , I rescheduled the time so he referred me to Donovan because he was working with another customer, Donovan was great he didn't pressure me at all it was a big difference from the prior experience with the other dealers , the finance guy was even nice and came over and spoke with me , everybody that I came in contact with treated me with respect and always with a smile, Aj even came over several times to make sure I was ok. I wish I would have just came to Jay Buick first because that would have saved me a lot of stress but believe me Aj and Donovan made up for it , I was very please and happy with the teamwork. More

Excellent experience! Everyone at Jay Buick/GMC was very knowledgeable and helpful. I would definitely return and will recommend it to others! Overall, my car leasing expe Everyone at Jay Buick/GMC was very knowledgeable and helpful. I would definitely return and will recommend it to others! Overall, my car leasing experience went very well. More

Awesome experience and treatment! Everyone I had to deal with at the dealership was friendly and helpful and went out of their way not only to make me feel welcome but listen to my wis Everyone I had to deal with at the dealership was friendly and helpful and went out of their way not only to make me feel welcome but listen to my wishes and wants in a new vehicle. This was the 4th dealership I visited and I didn't expect to drive home a vehicle in my price range with the options I desired. AJ Borisa, my salesman and the finance director Jesse Lee made the deal happen and stayed well past closing time to make sure I left in a truck that I wanted with a deal that made me happy. The Jay auto family will now be my first stop for any vehicle needs I have in the future! More

Family The team at Jay/Buick GMC thought of what I needed before I had to ask. In my eyes they are Rock Star's! They know the true meaning of customer serv The team at Jay/Buick GMC thought of what I needed before I had to ask. In my eyes they are Rock Star's! They know the true meaning of customer service! Not pushy and I didn't feel bombarded. I hadn't bought a new vehicle in over 10 years and had numerous questions. Especially about leasing (since I previously always bought my cars). They were accommodating in every sense of the word. If the numbers weren't where I needed them to be, they were reworked without hesitation. This was my first experience with this dealership and at this point in the relationship it's all butterflies. Hope I can say the same at the end of the lease. Tania Chavez/Henry Chavez More

Encore I never thought that I would switch dealerships but now I am so glad that I did. Donovan was very nice and felt like a family member that wanted to I never thought that I would switch dealerships but now I am so glad that I did. Donovan was very nice and felt like a family member that wanted to get me the best vehicle I could get. More

Bought a new car The sales personnel were not pushy at all. Each team member worked together to make my experience nice and easy. Very satisfied with my purchase. The sales personnel were not pushy at all. Each team member worked together to make my experience nice and easy. Very satisfied with my purchase. More