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Jay Buick GMC
Bedford, OH
325 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 325 reviews
Verified Customer
June 20, 2026
The people were friendly and helpful. Would use this dealership again in the future if the need arises Would use this dealership again in the future if the need arises More
by nbv14
Employees Worked With
June 18, 2026
Working with Mark T. was very good, even with GM Allocation problems. I would recommend him. was very good, even with GM Allocation problems. I would recommend him. More
by d.heffernan
Employees Worked With
June 17, 2026
Professional, friendly, caring. Scheduling options are easy. Everyone is very welcoming. Do recommend to friends and family. Scheduling options are easy. Everyone is very welcoming. Do recommend to friends and family. More
by menck4
June 16, 2026
I was totally satisfied with my service on 6/12/26. Michael Croom was very helpful Michael Croom was very helpful More
by TUFF1_29
June 14, 2026
Everyone was very nice and helpful while scheduling and performing my vehicle maintenance. I will definitely return for future service and purchases. performing my vehicle maintenance. I will definitely return for future service and purchases. More
by codynich88
Employees Worked With
Other Employees :
David Richmond - 5 stars
June 13, 2026
This was my second lease from Jay Buick. The team, especially salesman Sean Prude, was outstanding. The leasing experience was not stressful. The team, especially salesman Sean Prude, was outstanding. The leasing experience was not stressful. More
by glsad
Employees Worked With
Sean Prude
June 13, 2026
Best salesman and dealership in Cleveland, Ohio Mike Croom is patient honest and dedicated to making sure the customer is satisfied this is my third vehicle that I have purchased from Mike Croom @Jay Bu Croom is patient honest and dedicated to making sure the customer is satisfied this is my third vehicle that I have purchased from Mike Croom @Jay Buick I have been satisfied every time. More
by CBARNES679
Employees Worked With
June 13, 2026
The team was professional and kind. they made my service experience easy and affordable as usual they made my service experience easy and affordable as usual More
by Buickowner216
