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Jay Buick GMC - Service Center

Bedford, OH

4.7
32 Reviews

32 Reviews of Jay Buick GMC - Service Center

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July 30, 2025

Very professional and courteous. Kept me informed of the work progress and estimated time of completion More

by BUNCHDOLL129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Mahovlich
July 29, 2025

Courteous staff. Appointment went smoothly. No problems with the car, no further service was needed. Length of appointment was better than some of my other spot More

by OPATKA13
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Timen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

The staff is very friendly and efficient. They were able to get me right in even without an appointment and tell me what was wrong with my car. They are ordering parts and having me come bac More

by mwolinski
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Great service great customer service great work nice service very helpful friendly best service and customer care More

by REGINALD_PARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
July 23, 2025

Customer service was good , the client agent was polite and helpful. Appreciated the car wash. More

by gibson7923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2025

Sean Prude was the original sales person when I purchased my car and he was absolutely wonderful. I brought my car in for the first oil change and Sean was there to greet me and ensure that everything was h More

by tmartinghpd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Prude
July 20, 2025

Fast and efficient blah blah blah blah and gobbledegook why I said what I had to say! More

by hank4902200050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Timen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
July 19, 2025

Prompt, friendly help from staff. Quick service even as a walk in without an appointment More

by HIPHOPKINS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
July 17, 2025

Car makes a scrapping noise when backing out of garage. This noise stops when I take my foot off the brake. I brought my car in on Monday. I was told the noise was because a rear hatch was not attached cor More

by SABRINATERRY75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Timen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : never worked with the people but have to click this to submit
July 17, 2025

Came in for my first 5000 mile oil change. Service took longer than I am use to. More

by LKOKAL47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service.
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