Michael Croom
Michael Croom at Jay Buick GMC

Michael Croom

Assistant Sales Manager

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

Contact Me
4.9
72 Reviews

Dealership Experience

13 yrs, 1 mo

Industry Experience

30 yrs, 9 mos

Specialties & Trainings

Certifed Buick, GMC and Pre-Owned Vehicle Salesperson

4.9

72 Reviews

Write a Review

72 Reviews of Michael Croom

April 13, 2026

Dealership Rating
Employee Rating

A very professional staff. I had a wonderful experience and would refer others to the dealership. More

by pattybounds
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter

Apr 14, 2026

Jay Buick GMC responded

Thank you for your feedback, Patty! We appreciate your kind words about our professional staff and are delighted to hear that you had a wonderful experience at Jay Buick GMC Bedford. Your willingness to refer others means a lot to us. We look forward to welcoming you back in the future! Jay Buick GMC Bedford Team

March 30, 2026

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Very very nice and friendly, I bought 3 cars from here, so I felt very comfortable More

by msmb
Sales Price Transparency
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Recommend Dealer
Yes

March 29, 2026

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Yall had my car for 3 days i paid 400 and my car is doing the same thing i complained about from the beginning, your service sucks More

by pamela.scott4565
Service Price Transparency
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Service Communication
Recommend Dealer
No

March 28, 2026

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Employee Rating

I have been getting my cars from Jay Buick with Michael Croom for over 10 years and have a wonderful experience with him every time. Will not spend all day at dealership. More

by shar927
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Recommend Dealer
Yes

March 26, 2026

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If you want, no pressure sales and a salesman ready to provide you with the best price, including veterans credits, and dealer incentives, deal with Jay Buick GMC. We were approached by Sean Prude who hel More

by Ron Chura
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Sean Prude

Mar 26, 2026

Ron Chura responded

If you want, no pressure sales and a salesman ready to provide you with the best price, including veterans credits, and dealer incentives, deal with Jay Buick GMC. We were approached by Sean Prude who helped us look for a small SUV type car. He had my wife test drive the vehicle and showed us the difference between the trim levels of a 2026 Envista. We ended up purchasing an Avenir trim level Envista. We traded in our used car and received a very fair price. An hour later, we left the dealership with our new car, license plate transferred and financing provided. We can’t say enough about Sean, who was personable, professional, knowledgeable and an asset to Jay Buick GMC.

March 14, 2026

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Everyone was very friendly and helpful. I would recommend this dealership to my friends and family. More

by RJAV8
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen , Jacob Newby

Mar 15, 2026

Jay Buick GMC responded

Thank you for your kind words! We truly appreciate your recommendation of Jay Buick GMC Bedford to your friends and family. It’s wonderful to hear that you found our team friendly and helpful. We look forward to serving you again in the future! Jay Buick GMC Bedford Team

March 10, 2026

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Employee Rating

Mike was amazing. He made sure that I got into the vehicle I love. He made sure I understood the entire process and made sure I was doing great after purchase. More

by RENEEDANIELLE
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter

February 28, 2026

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Employee Rating

Awanswered all my questions , very patient, and kind. Good sell person. Would came back again. More

by W.reese1
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: JACOB NEWBY

February 27, 2026

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Great service awesome salesman very kind and helpful made my car buying experience memorable Didn't take all day More

by ellenwitten6
Sales Price Transparency
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Recommend Dealer
Yes

February 25, 2026

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Employee Rating

Top notch Sales Department! Michael Croom is a knowledgeable professional. I have purchased several vehicles with him over the years. I would recommend Jay Buick GMC to anyone l More

by MIKEJ
Sales Price Transparency
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Recommend Dealer
Yes
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