Jay Hodge Chevrolet

Have a 2004 Silverado 2500HD Duramax Pickup 151K miles excellent condition. Would not start. Towed 30 miles to CHEVROLET dealer to receive quality service from certified mechanics. Without any human inter excellent condition. Would not start. Towed 30 miles to CHEVROLET dealer to receive quality service from certified mechanics. Without any human interaction, received text saying I needed to agree to $410 diagnostic fee and it probably had fuel bypassing the injectors. I called 3 times to inquire as to the nature of the problem, before I actually spoke to a human being. (he was on the phone with customers...I am a customer!) I asked did they look under the hood for leak in a hose or look at the computer error codes? NO. Was told diesel tech had 20 years experience. His diagnostic was wrong. Diagnostics reported FIMC control module. I was told they couldn't get the part. Check with Ebay or JUNK YARDS! Then told to come and get it. Really? I found the part without much investigation. Why couldn't they? I would not ever recommend this Dealership. Communication was terrible. I would never buy another Chevrolet product, and I am a sucker for preserving this beautiful piece of Americana over 20 years. They never said thank you for using this dealership etc until I got a text message expecting a positive review. Avoid this place, and find a good junkyard, part refurbisher, and mechanic. More

After having a major breakdown while 900 miles from home I am a very satisfied I am a very satisfied More

I would not recommend them. They were dishonest with me, would not return my call, and charged me $700. and told me my truck was repaired and it had the same low oil pressure l They were dishonest with me, would not return my call, and charged me $700. and told me my truck was repaired and it had the same low oil pressure light come on 4 times in 30 minutes driving it home, AFTER I had it towed there for them to repair! They wont' return my call now! More

Great customer service from Jon Sawyer (Service advisor) during my visit at this dealer location. My car needed immediate attention and he repaired it a timely manner. Entire staff was pleasant and very hel during my visit at this dealer location. My car needed immediate attention and he repaired it a timely manner. Entire staff was pleasant and very helpful. Ever in Sulphur Springs, TX visit this location. You won’t regret!! More

Very easy straight forward process. Got us approved and was able to drive off within 24 hours. Paperwork took all of 10 mins to sign and finish. was able to drive off within 24 hours. Paperwork took all of 10 mins to sign and finish. More

The experience was great, mr parris was the best salesman I could’ve asked for! The process was simple and straightforward, made me feel very comfortable. I could’ve asked for! The process was simple and straightforward, made me feel very comfortable. More

Outstanding customer service I first began using this dealership to service my Tahoe. I had such quick and friendly service, I then knew this was the place to purchase my next new I first began using this dealership to service my Tahoe. I had such quick and friendly service, I then knew this was the place to purchase my next new vehicle. I found the car I loved and Ronnie Parris was quick and eager to work out all details with me on my trade-in and new purchase. He maximized my rebate savings and trade-in value. I feel I got a good deal. I was in and out with my purchase in a lot shorter time than any other dealership I have purchased. I love my new Traverse! More

What a refreshing car purchasing experience Enjoyed the no hassle purchasing experience and the complete open explanation for each question that I had and the reason and openness concerning the Enjoyed the no hassle purchasing experience and the complete open explanation for each question that I had and the reason and openness concerning the selling price and value of my trade in. In the past I did not look forward to the purchasing experience of buying a new car because of the "dog and pony" show you had to experience. What a refreshing experience dealing with Ronnie and the entire Jay Hodge team. More

Great Experience!! My experience with Jay Hodge, Bill Owens and Ronnie Parris was a great one. It was a smooth, no hassle time. Ronnie had it all looked over and ready My experience with Jay Hodge, Bill Owens and Ronnie Parris was a great one. It was a smooth, no hassle time. Ronnie had it all looked over and ready for me to choose a color and sign my paperwork by the time I arrived after work. I would recommend Jay Hodge and Ronnie to anyone looking to buy a vehicle. Ronnie and the whole staff were very friendly. It was like being around family. He made it an extremely easy process. Donna was awesome as well, helping me get set up with On Star and linking my phone to my car. I purchased a 2019 Chevrolet Trax and I love it. Thank you guys for being so courtesy and kind. I may just have to come for a visit to say hi... Thank you again, Leslie Cannon More