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Jay Hodge Dodge Chrysler Jeep Ram of Paris

Paris, TX

4.7
442 Reviews

5100 SE Loop 286

Paris, TX

75460

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442 Reviews of Jay Hodge Dodge Chrysler Jeep Ram of Paris

March 12, 2014

Our experience was overall great. LJ was friendly and very knowledgeable. He explained everything about the car to us without talking down to us, like we did not know or understand anything. I would refe More

by pjmoss84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 13, 2014 -

Jay Hodge Dodge Chrysler Jeep Ram of Paris responded

We appreciate you coming in and choosing to purchase your new vehicle with us. Thank you so much for choosing to come here and say a good word!

March 08, 2014

Very pleasurable buying experience, no pressure, but positive follow up. Customer oriented, friendly staff, fast, no hassle. Highly recommend this dealership if one is in the market for a vehicle. More

by kkboone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LA Hodge, Jay Hodge
Mar 10, 2014 -

Jay Hodge Dodge Chrysler Jeep Ram of Paris responded

Thank you very much for taking the time to give us a good review. We appreciate your business and hope we are able to keep earning it well into the future.

February 15, 2014

Ronnie Davis was great as a sales person and was very courteous. He answered all questions that my wife and I had. After we had reached a deal he stayed with us in closing the sale. We returned the next More

by hlmaynardntx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 15, 2014 -

Jay Hodge Dodge Chrysler Jeep Ram of Paris responded

Thank you very much for choosing to do business with us. We hope that we are able to exceed your expectations with your service business and your future vehicles. Your kind words are also appreciated.

February 07, 2014

Very happy with hodge dealership Marshall h very helpful he is why I keep buying cars trucks from them very happy with purchase mark in finance was very helpful thanks to all at hodge dodge More

by thadt67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Rea
Feb 07, 2014 -

Jay Hodge Dodge Chrysler Jeep Ram of Paris responded

Thank you! We appreciate any time that someone chooses to get online and say a few kind words. We hope to keep earning your business in the future.

February 06, 2014

We needed a used vehicle totally demolishing our former car in an accident. We desired a Honda CRV so we looked on the "car finder" web pages in search of a great deal. We came across the CRV we eventually More

by MattyMatt777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 07, 2014 -

Jay Hodge Dodge Chrysler Jeep Ram of Paris responded

Thank you very much for your feedback! We appreciate you taking the time to drive in all the way from Beaumont, and hope that you get to enjoy your CR-V for years to come.

February 06, 2014

Very good customer service. I really appreciated not feeling to pressured. Have a small problem with vehicle but could be the gas cap. Received a courtesy call after the sale. Definitely would recomme More

by scash85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 07, 2014 -

Jay Hodge Dodge Chrysler Jeep Ram of Paris responded

Thank you for taking the time to say a kind word about us. We always appreciate someone giving us positive feedback. We will always be here to take care of your automotive needs!

January 30, 2014

Randy Gyer was wonderful to work with! sales manager was rude didnt even want to put gas in my car before I left...he finally gave me 5 gallons of gas and the light on the car was on so i wasnt going far w More

by paulshan4550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 31, 2014 -

paulshan4550 responded

Eric was the sales manager that I was referring to in the first post. received a phone call the day after I submitted the review from Matt Hodges saying he was the other sales manager and was checking up on the review that I gave. He asked about my experience and I told him...this call was very strange in that there were long pauses between his comments and mine. I am beginning to wonder if the phone conversation included more than just Matt and myself??? Possibly Eric was listening in on a 3 way call that I was unaware of??? I have been in business for over 30 years and know that if a customer is happy they will tell 1 person, if a customer is unhappy they tell 10. Well with the internet wide open - i'm telling more of my experiences. This dealership is awesome as far as the sales people and the business office...the managers are questionable as I am looking back into the events of this week.

Feb 06, 2014 -

paulshan4550 responded

warning: not only will this dealership (management) cheat you out of filling up your vehicle before you leave but they will bombard you with emails wanting you to rate them...no lie I have received 1 from sales 1 from business office 1 from sales manager 1 from someone i didnt even work with 1 from gm but its really funny how the only one to show up is the one from the sale person...thank goodness I had a positive experience with the sales person and the business person...the rest of the team is questionable as far as professionalism. I do believe that they record conversations-if not listen in. I do believe that my privacy rights were violated. just wish the owners read these and knew what was really going on with this dealership.

January 29, 2014

Wonderful experience. Very nice and quick service. Didn't have to sit in a car lot or 7 hours. Salesperson was very sweet and honest. More

by kemcdaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
l.j. mead
Jan 29, 2014 -

Jay Hodge Dodge Chrysler Jeep Ram of Paris responded

Thank you! We appreciate you taking the time to say a good word about us and our sales staff. We look forward to seeing you here in the future!

January 26, 2014

As always, great people to work with! Marc, Ronnie Parnell and Curt make the buying experience easy and streamlined. Thanks again for all your help! More

by jwarrenpt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Parnell, Curt Poore, Marc Rea
Jan 27, 2014 -

Jay Hodge Dodge Chrysler Jeep Ram of Paris responded

Thank you Jason. We appreciate your repeat business with us and look forward to doing business with you in the future!

January 16, 2014

I would recommened James Hodges in Paris to friends because of the friendly sales and service, going out of their way to make my experience there, a great one, answering all my questions, staying late, More

by Tireshop14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Gyer
Jan 16, 2014 -

Jay Hodge Dodge Chrysler Jeep Ram of Paris responded

Thank you very much for choosing to give us a positive review online.Thank you for your business as well! We hope that we can continue to earn your business in the future.