Jay Wolfe Acura

Excellent service as usual. When I pulled up into the check-in bay, someone greeted me immediately and asked what they could do for me. They took the VIN # and said it would be When I pulled up into the check-in bay, someone greeted me immediately and asked what they could do for me. They took the VIN # and said it would be 45 minutes or so, and invited me to have a seat in the lounge. We ordered a drink and sat down - before we knew it, our service advisor came back and said the car was ready to go. More

Service visit Good service. Great reception and host area. Had some issues ( keys were lost for a while_ that Gianni took care of to resolve to my satisfaction. Good service. Great reception and host area. Had some issues ( keys were lost for a while_ that Gianni took care of to resolve to my satisfaction. More

Great Service This was a great service. Very easy process and helpful staff. I will use this service center whenever I need work done on my car. This was a great service. Very easy process and helpful staff. I will use this service center whenever I need work done on my car. More

oil change Robert Beaver is the great to work with. Definitely an asset to the Acura family! I have worked with him on several occasions and he always brings h Robert Beaver is the great to work with. Definitely an asset to the Acura family! I have worked with him on several occasions and he always brings his A game. More

Maintenance I've owned two Acuras I bought at Jay Wolfe and have had all service done there. I've always been pleased with everything about the dealership-th I've owned two Acuras I bought at Jay Wolfe and have had all service done there. I've always been pleased with everything about the dealership-the professionalism and friendliness of the gentlemen I've worked with, the cost and clarity of what work needs to be done, etc. The Lounge is good too. More

Always professional, fast and pleasant. The staff is always professional and their estimate for service time is pretty accurate. Their super nice lounge is well appointed with everything you The staff is always professional and their estimate for service time is pretty accurate. Their super nice lounge is well appointed with everything you need -- including wifi and complimentary beverages and food. More

Wonderful Very knowledgeable, I am always kept in the loop on what the service tech is doing and how much it will be. Dusty is very personable and friendly Very knowledgeable, I am always kept in the loop on what the service tech is doing and how much it will be. Dusty is very personable and friendly More

great appt. but difficult to reach service dept. The service appointment I had on 6/20 was great in every way, however I tried for 2 weeks to reach the service dept via phone & was consistently forw The service appointment I had on 6/20 was great in every way, however I tried for 2 weeks to reach the service dept via phone & was consistently forwarded to a call center. Call center staff were unable to answer my questions & despite leaving my name & phone number for a call back, I never record one. This problem needs to be addressed! More

70,000 mile check before summer travel I am rating the service an my experience as 5 star. As the customer, I don't like before forced into a 25 word explanation that requires mor4 effort I am rating the service an my experience as 5 star. As the customer, I don't like before forced into a 25 word explanation that requires mor4 effort for me to submit this survey. More

Excellent and expert service All staff members in the service department and in the cafe/lounge were very professional and courteous. Top shelf experience all around. This was m All staff members in the service department and in the cafe/lounge were very professional and courteous. Top shelf experience all around. This was my first appointment, And I couldn't be more impressed and satisfied. More