
Jay Wolfe Acura
Kansas City, MO

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Dusty Hancock is GREAT! Dusty is always professional, conscientious and courteous. He is a very valuable member of the JWA team. He goes above and beyond every time I'm the Dusty is always professional, conscientious and courteous. He is a very valuable member of the JWA team. He goes above and beyond every time I'm there. More
quick and efficent B 16 service on my MDX I arrived a few minutes early and was quickly accommodated by Robert. I had some snacks in the lounge (great service there too).. The car was I arrived a few minutes early and was quickly accommodated by Robert. I had some snacks in the lounge (great service there too).. The car was finished BEFORE promise, so nice and efficient work. THX again! More
Love the customer service Simply the customer service. For the most part, i have had excellent customer service experience, with the exception of the luxe care product. I enjo Simply the customer service. For the most part, i have had excellent customer service experience, with the exception of the luxe care product. I enjoy the car as well. More
Great service tech & parts dept employees. Outstanding service tech & work done as promised.i didn't get the nane of the parts department employee but he did an outstanding job too. Outstanding service tech & work done as promised.i didn't get the nane of the parts department employee but he did an outstanding job too. More
Routine service A1 plus tire repair Good Service , everything met my satisfaction ,I waited on the Car and it took a little longer than I would have expected. But appreciated the car was Good Service , everything met my satisfaction ,I waited on the Car and it took a little longer than I would have expected. But appreciated the car wash More
A1 service: oil change and rotate tires. Overall, it easy and fast. Inside lounge was great place to work and wait. one small complain: on the menu it said bagel and cream cheese and i asked Overall, it easy and fast. Inside lounge was great place to work and wait. one small complain: on the menu it said bagel and cream cheese and i asked for it but the gentleman said he was out of cream cheese. a little disappointed. More
Timely friendly and courteous Walked me to my car very friendly and courteous Quick in and out I would highly recommend him Smiled and seemed to enjoy his job Looked me in Walked me to my car very friendly and courteous Quick in and out I would highly recommend him Smiled and seemed to enjoy his job Looked me in the eye More
No fuss, no muss! Service person came to car immediately, introduced himself and wore a big welcoming smile. i think his name was Tricen. Explained the my maintenance Service person came to car immediately, introduced himself and wore a big welcoming smile. i think his name was Tricen. Explained the my maintenance schedule and costs. He asked me if I had other concerns that the service dept should consider. Customer waiting area was great and fully stocked. Tricen came to let me know when the car was being washed to allow time for bill payment. Went over the extent of service has well. More
Excellent Service Dillon provided friendly service and had me in an out of there in less time than planned. He thoroughly explained the service needed and walked me thr Dillon provided friendly service and had me in an out of there in less time than planned. He thoroughly explained the service needed and walked me through the complimentary inspection. More
My experience Gretchen is an amazing lady to work with. Not a pushy sales person. Very informative and helpful. Thanks for all your help!! I hope to return. Gretchen is an amazing lady to work with. Not a pushy sales person. Very informative and helpful. Thanks for all your help!! I hope to return. More