Jay Wolfe Acura

I enjoyed my experience with Jimmy at acura. Picking up the car was a quick and painless process. Jimmy made the experience fun and personal. the car was a quick and painless process. Jimmy made the experience fun and personal. More

Jimmy Carpenter was our salesman. We came in to look not necessarily to buy. However, after talking to Jimmy, we made a commitment to purchase a new MDX that was on its way. Jimmy was very knowledgeable a necessarily to buy. However, after talking to Jimmy, we made a commitment to purchase a new MDX that was on its way. Jimmy was very knowledgeable and willing to go the extra mile to be sure we were getting the car we wanted. He took us to your storage site just to see another color interior in the exterior car that I wanted. He has a great outgoing personality without being overbearing. He is the reason we purchased from Jay Wolfe rather than returning to Superior Acura where we purchased our first Acura. Your center is very comfortable and accommodating. Having service will be a pleasure in your new surroundings. Jimmy was also very responsive to any questions we called about. When we picked up the car, Jimmy spent us rushed time with us to be sure we understood all the perks and functions of the car. The finance director did a great job also having all the paperwork ready to go which made the paperwork process very speedy but thorough. After purchasing the car, we went to dinner in our neighborhood which happens to also be Jimmy's neighborhood. Unbeknownst to us, Jimmypaid for our dinner.....again,above and beyond! Overall our experience with Jay Wolfe has been EXCELLENT. We look forward to our continued relationship with any future vehicle needs we may have! Thank You to Jimmy Carpenter and the Jay Wolfe staff! Hope this wasn't too long but i am really happy with my purchase! More

Service was excellent. Ross called a tow truck to come to my house to start my car. I was then given a loaner car while my car was serviced. to my house to start my car. I was then given a loaner car while my car was serviced. More

Hands down a FIVE star experience. If you are looking for a new or used car I would highly recommend Jimmy. He is absolutely amazing!! a new or used car I would highly recommend Jimmy. He is absolutely amazing!! More

Dealing with my sales consultant James Carpenter was like no other and I must say about time. I've had been looking for a car for more than three weeks and despite not finding one the people my wife and I we no other and I must say about time. I've had been looking for a car for more than three weeks and despite not finding one the people my wife and I were dealing were just rude and unprofessional. But, with Jay Wolf Acura and the great help of James Carpenter we bought a car and my wife and I couldn't be more happier. Thanks James Carpenter!! More

Went to Jay Wolfe Acura to just look at the RDX.Ended up buying a black on black 2014 RDX. James Carpenter was the salesman. This young man was very good, well spoken and to the point. Very honest and knew buying a black on black 2014 RDX. James Carpenter was the salesman. This young man was very good, well spoken and to the point. Very honest and knew the car and it options very well. Car buying is not supposed to be this easy. My daughter had purchased an LIX about 6 months earlier. We have also done business with Jay Wolfe Honda. The Jay Wolfe group is a great dealership to do business with, James Carpenter Thank You very much... More

I had a wonderful experience at Jay Wolfe Acura. I love my car! Jimmy Carpenter was very knowledgeable and helpful. He wasn't pushy, like most salesman. He let us take our time to pick the perfect car f my car! Jimmy Carpenter was very knowledgeable and helpful. He wasn't pushy, like most salesman. He let us take our time to pick the perfect car for myself and my kids. Jim Mattson was greatly helpful as well. I enjoyed working with both Jimmy and Jim and I will definitely be back in the future to purchase another car from Jay Wolfe Acura. I will also recommend Jimmy to all my friends and family. I could not have had a better experience purchasing a car. More

Jay Wolfe Acura, and Jim Mattson, have always been great to work with. We purchased and leased two vehicles this year alone, and the main reason why is the service we receive from Jim. We will continue to to work with. We purchased and leased two vehicles this year alone, and the main reason why is the service we receive from Jim. We will continue to buy vehicles from Jay Wolfe in the years to come. More

I purchased two vehicles from this dealership and had a decent experience until dealing with Jeff Johson in the finance department. He actually lied to my face more than five times and refused to apologize decent experience until dealing with Jeff Johson in the finance department. He actually lied to my face more than five times and refused to apologize. He appears to be racist and is extremely condescending!!! After purchasing two vehicles totalling almost $90,000 I received two emails asking for feedback. I responded to both emails and NEVER heard anything back. I went to the dealership to try and meet with management about Jeff Johnson's behavior, but after I was told that someone would meet with me and waiting over thirty minutes, they REFUSED to stating they were too busy!They think they can treat customers any kind of way because they are the only Acura dealership in Kansas City!!! More

Everyone bends over backwards to make sure that your experience with buying a car is the best. They have the best people and it's always a pleasure to work with them. experience with buying a car is the best. They have the best people and it's always a pleasure to work with them. More