Jay Wolfe Acura
Kansas City, MO
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I went to two dealers for initial proposals and Jay Wolfe offered me a deal that was multiple thousands below the intial proposal from their chief competitor -- from there, it was much easier to negotiate to offered me a deal that was multiple thousands below the intial proposal from their chief competitor -- from there, it was much easier to negotiate to my purchase number. They treated me like a luxury customer and didn't waste my valuable time. More
Had a great, no hassle, new car buying experience. Everyone was friendly and no one was pushy. Was certainly the first non-painful car buying experience that I have had. Everyone was friendly and no one was pushy. Was certainly the first non-painful car buying experience that I have had. More
Jim has taken car of everything including loan, paperwork and helped me in understanding technology and he is very friendly. They have wide variety of cars available to choose. and helped me in understanding technology and he is very friendly. They have wide variety of cars available to choose. More
I bought the car because of Tom Roche, salesman. Not pushy or aggressive. Just informative. He let me have my space. i have been in sales for over 30 years and appreciate his style. Dealership clean and pushy or aggressive. Just informative. He let me have my space. i have been in sales for over 30 years and appreciate his style. Dealership clean and all employees that I met were courteous and helpful. More
This was one of the best experience with a car dealership. Very knowledgeable,the best was the min amount of time to get pricing information, no pressure to buy, appreciated only the factual infor dealership. Very knowledgeable,the best was the min amount of time to get pricing information, no pressure to buy, appreciated only the factual information and not hard sales person Thanks Dave More
Jim Mattson was very pleasant, responsive and professional during our several month process of looking for a new vehicle. He followed up without being "pushy" and answered our questions as they c professional during our several month process of looking for a new vehicle. He followed up without being "pushy" and answered our questions as they came up. One one occassion, Jim was not available so Chad Leathers stepped in and did a similarly capable job of assisting us. Overall, it was a very delightful shopping experience ending with a most positive delivery experience. More
We contacted the dealership by internet, got a very quick response and an appointment for 2 days in the future. Jim was very upbeat, enthused about Acura, Jay Wolfe and had the authority to do what needed t response and an appointment for 2 days in the future. Jim was very upbeat, enthused about Acura, Jay Wolfe and had the authority to do what needed to be done to make us the best deal possible. When we met him, he gave us all the information we needed, looked at our 2011 MDX, showed us what was in stock. He told us about the 2013 MDX and gave us a price. We had talked to Hendrix Acura and had intended to go see what they had and they had offered by phone something different than Wolfe. Jim did not bat an eye. He said the same deal could be done and wanted to keep us as their customer. We walked out of the dealership with the plan to pick up our new MDX the next day with all the equipment we wanted and the price we needed. It is so pleasant to be treated like 'adults' with no 'well, I will see what I can get for you' and then making another offer and back and forth. We do not work that way and would have just walked out IF that had happened. It is a pleasure doing business with Jim Mattson and Jay Wolfe Acura. More
Courtney was courteous and gracious going beyond the call of duty with multiple revisits and questions and calls from myself and my daughters. I had never purchased a car as my husband always took car of th of duty with multiple revisits and questions and calls from myself and my daughters. I had never purchased a car as my husband always took car of that area of our lives. So this is literally the first car in my 81 years that I have chosen solely for me. Thank you for making that experience so special and exciting. More
Excellent car buying experience! Chad and Dave made us feel like family. We will recommend Jay Wolfe Acura to all of our family and friends! feel like family. We will recommend Jay Wolfe Acura to all of our family and friends! More
Everybody did what they said they would do. All seemed to listen and were interested in making sure that they knew what I wanted so they could comply. to listen and were interested in making sure that they knew what I wanted so they could comply. More









