
Jay Wolfe Acura
Kansas City, MO

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Dillon was Outstanding Dillon Rath was professional, knowledgeable, and respectful in all aspects of my service call, including quickly resolving an issue with the original Dillon Rath was professional, knowledgeable, and respectful in all aspects of my service call, including quickly resolving an issue with the original repair immediately. Management should give this guy a bonus and use him to train others. As a retired government exec with over 500 employees, I know a valuable resource when I see it, and he is a tribute to the organization. More
First Buyer Experience I inquired at Jay Wolfe Acura as a last minute resort. I was in a car accident two months prior and pregnant with my son. My car was totaled and I had I inquired at Jay Wolfe Acura as a last minute resort. I was in a car accident two months prior and pregnant with my son. My car was totaled and I had to borrow my parents car to get around. As a mother of two, I wasn't quite sure what to look for or what I wanted. When I inquired at Jay Wolfe, Joshua and Jim made the phone process easy. When I met Norman, he was so laid back and not how I pictured a car salesman. I, too am in sales, so his laid back approach was reassuring that I wasn't being pressured into buying a car. I had my two children under 3 with me as well during the process and I am so thankful for their patience and accommodations. Needless to say, he showed me the car I had inquired about, but in a completely different color! I told myself I would never have a red car again and that Friday, I drove out in a red Mazda, and I absolutely love it. It is the perfect fit for my family. Thank you Joshua, Jim, and Norman, for making my first purchase a great experience. I couldn't have gone to a better place. I have gotten nothing but wonderful compliments about my car! More
Exceptional Warranty Service My warranty service work was exceptional. The service advisor was very informative and explained what needed to be done now and what would needed to My warranty service work was exceptional. The service advisor was very informative and explained what needed to be done now and what would needed to be done in the near future. Once it was determined that some of the service work needed now would need for parts to be ordered and would not be able to get done until the following day he scheduled a loaner vehicle for me to drive. He also communicated to me periodically throughout the day letting me know the status of my vehicle and as soon as the vehicle was ready for pickup. More
Great Group Jim Mattson, Jeff Johnson & Trevor Guy went above and beyond to help me and my fiance out. They worked with us and explained all the details we needed Jim Mattson, Jeff Johnson & Trevor Guy went above and beyond to help me and my fiance out. They worked with us and explained all the details we needed to hear. Thank you all very much. We love the brand new 2018 Acura! More
Battery died & needed to be replace Dillon & Dusty went out of their way to solve this problem!! Could not have asked for better service!! Problem was resolved quickly and I’m extremely Dillon & Dusty went out of their way to solve this problem!! Could not have asked for better service!! Problem was resolved quickly and I’m extremely satisfied. More
Appreciative x Jay Wolfe Service has always been good and yesterday was no exception. The Service team is professional and the wait is comfortable. I was offered a Jay Wolfe Service has always been good and yesterday was no exception. The Service team is professional and the wait is comfortable. I was offered a loaner but decided to wait. More
Great Buyer Experience Had a great experience purchasing a 2018 MDX Advanced. The team worked very closely with me and delivered to my needs. Also there was a lot of littl Had a great experience purchasing a 2018 MDX Advanced. The team worked very closely with me and delivered to my needs. Also there was a lot of little extra touches that were bombers nice. Even the finance process went smoothly, didn’t feel like they were taking advantage of me. Overall I am extremely satisfied. More
3-23-18 I needed a loaner and when I arrived everything was ready for me! They were able to complete the service work quickly and when I picked up the car we I needed a loaner and when I arrived everything was ready for me! They were able to complete the service work quickly and when I picked up the car we discussed items that may need to be updated on the next visit. More
Very friendly and professional! Highly recommend Norm helped guide my husband and I as we purchased our first MDX today from Jay Wolfe Acura. What a great experience! He was courteous, knowledgeable, Norm helped guide my husband and I as we purchased our first MDX today from Jay Wolfe Acura. What a great experience! He was courteous, knowledgeable, and very personable. He was not pushy and worked to help find a good fit for our budget and needs. Thanks, Norm! More
Very comfortable and caring in purchase process. Professional in answering all questions and knowledgeable about vehicles and services. Overall good experience with fairness for my time. I recommend Professional in answering all questions and knowledgeable about vehicles and services. Overall good experience with fairness for my time. I recommend these individuals and this dealership to others considering a trade. More