I brought my MDX in at the appointed time for my A1 service. I, was warmly welcomed and Dusty (an amazingly excellent service tech who has always given my wife and me the best service and attention possible) registered my vehicle and invited me to the cafe to relax and have some breakfast while I waited. In less than the time I expected, the service was completed and my car was washed and ready for me. This was as good an experience as anyone could possibly expect from a service ddepartment and a "personal service tech". We have purchased 4 Acuras from Jay Wolfe and have been totally satisfied with the performance of the vehicles and the excellent service that has been provided to us. Thank you, Dusty!!