
Jay Wolfe Honda
Kansas City, MO
By Type
2,513 Reviews of Jay Wolfe Honda
Great Dealership: Never Short of Amazing Personnel I had a wonderful car purchase experience today at Jay Wolfe Honda. I worked with two sale agents. In my 1st visit Tony gave me a good offer for both I had a wonderful car purchase experience today at Jay Wolfe Honda. I worked with two sale agents. In my 1st visit Tony gave me a good offer for both trade-in and the new car, but I decided to wait. When I came back in my 2nd visit, Tony wasn't around, but I was lucky to run into Bryan near the entrance, who welcomed me and offered to help. Bryan wasn't pushy at all, rather, he does his best so that you get what you want, like color and other options, for the best price. Although there were several weeks between the two visits, Bryan honored Tony's offer for my old car. With the help of Amir, we closed the deal, and I left with a nice new car. Last year, my brother bought a car from Jay Wolfe Honda. I was there and we worked with the wonderful Tony, and Josh. It was another great experience, the reason why I wanted Jay Wolfe Honda to be my new dealer. To summarize: great dealership, great cars, great service, and nice friendly chats. More
Oil Change "With appointment?" Actual service was great. Started out rough when the representative on the phone scheduling the appointment sounded like she had no clue. Despite re Actual service was great. Started out rough when the representative on the phone scheduling the appointment sounded like she had no clue. Despite repeating my requested date and time she scheduled for the day following the day I requested. Upon her reading it back I discovered her error and luckily had her correct it although she informed me my requested time was not available on that date so I had to settle for my plan B date. Then when I arrived at the Service Center I almost felt like I was being treated like I had no appointment as it was not confirmed and Service Advisor stated they would not get anything done today in an hour, like I was a walk in for an oil change. The Service Advisor did save me money on the unnecessary inspection. In the end it took about 1 hour and 40 minutes for oil change and filter service which is what the Service Advisor had estimated. Time went fairly fast thanks to Jay's Pit Stop where I had lunch. Will definitely have my car serviced there again. More
Preventive maintenance Shawn was very pleasant and helpful working with me and my schedule. He was able to get me a loaner car since my vehicle would not be done that day. Shawn was very pleasant and helpful working with me and my schedule. He was able to get me a loaner car since my vehicle would not be done that day. More
Every experience just keeps getting better. I travel over an hour and a half and pass several Honda locations because of the service I get and have come to expect at Jay Wolfe. Ive leased 2 cars I travel over an hour and a half and pass several Honda locations because of the service I get and have come to expect at Jay Wolfe. Ive leased 2 cars and plan on doing all future business at this location. More
Great experience Russ was a wonderful sales person. He was attentive, but not pushy. He made sure that we got time with the vehicles that we wanted to and he answered Russ was a wonderful sales person. He was attentive, but not pushy. He made sure that we got time with the vehicles that we wanted to and he answered all of our questions. He was a wonderful representative of your company. The dealership was nice and the lounge area was very welcoming. That is a nice touch! More
Excellent My service manager is knowledgeable, thoughtful, helpful and fun. I can call with questions and get quick responses that set me on the right path... My service manager is knowledgeable, thoughtful, helpful and fun. I can call with questions and get quick responses that set me on the right path... More
Super easy process I live out of town and Drew Hughes helped me get through the process easily, so I didn’t have to make several trips up to get a new car figured out! I live out of town and Drew Hughes helped me get through the process easily, so I didn’t have to make several trips up to get a new car figured out! More
First Maintenance Just had the first maintenance on my Honda CR-V. It was a pleasant experience - didn't take too long and we were comfortable in the cafe area while w Just had the first maintenance on my Honda CR-V. It was a pleasant experience - didn't take too long and we were comfortable in the cafe area while we waited. More
Ridgeline Friendly and helpful staff, found the vehicle I wanted from a regional dealership and it ready and prepped when I returned to area. Limited haggling o Friendly and helpful staff, found the vehicle I wanted from a regional dealership and it ready and prepped when I returned to area. Limited haggling over pricing and trade-in. More
Best dealership to buy a car from! Just went to look and price a new Honda. They had the exact car we wanted and after negotiating briefly, we bought the car. Everyone with whom we d Just went to look and price a new Honda. They had the exact car we wanted and after negotiating briefly, we bought the car. Everyone with whom we dealt was very helpful. courteous and friendly. The free breakfast and lunch was a very nice touch. This is my second new car purchase from Wolfe Automotive and I definitely will buy from them again! More