Jay Wolfe Honda

Byron was Great! We have had Byron Hughes as our service advisor several times in the past and I was happy to see that he was our advisor on this most recent visit. H We have had Byron Hughes as our service advisor several times in the past and I was happy to see that he was our advisor on this most recent visit. He is knowledgeable and professional and he is great to work with. More

Very friendly customer service but issue with name/address The customer service rep was very friendly. The work was done on a timely basis. My only complaint is that it appears they put my service under someon The customer service rep was very friendly. The work was done on a timely basis. My only complaint is that it appears they put my service under someone else's name. It says "Larsen Barnds" on my Service Repair Summary. That is NOT me. The address and other info is also wrong. I had trouble making my appointment as the lady could not find my name in the database, so it appears she must have just picked someone else's record. I hope no sensitive information of mine has been compromised. More

Russ King Review Russ spent the necessary time to explain all the controls inside the car. This proved to be valuable as sometimes it is difficult to figure this out Russ spent the necessary time to explain all the controls inside the car. This proved to be valuable as sometimes it is difficult to figure this out on your own. More

Tire Change Bryon took the time to call around other dealerships to get me a new tire. They didn't have any in stock and I was told over the phone earlier that da Bryon took the time to call around other dealerships to get me a new tire. They didn't have any in stock and I was told over the phone earlier that day that they would only be able to replace it with a spare. I was thankful that Bryon could find me another tire and get it replaced right away. It saved me a lot of time and I was relieved I didn't have to come back a week later and deal with it all over again! More

3 hour oil change! When I make an appointment, I expect to have the service done at that time, not wait almost 3 hours for a 15 min oil change. Byron did his best but no When I make an appointment, I expect to have the service done at that time, not wait almost 3 hours for a 15 min oil change. Byron did his best but not his issue from what I could see. I won't be back for this service again. More

Great service You staff was efficient and very helpful. Service was quick and my wait for the car took very little time. Overall, a pleasant experience.I'll be back You staff was efficient and very helpful. Service was quick and my wait for the car took very little time. Overall, a pleasant experience.I'll be back for service on my other Honda in the near future! More

Great customer service My experience was great. Kyle provided excellent customer service! The shuttle made the trip to the shop convenient. Everyone I encountered was friend My experience was great. Kyle provided excellent customer service! The shuttle made the trip to the shop convenient. Everyone I encountered was friendly and courteous. More

Positive The knowledge, efficiency & friendliness of the technician was great. The waiting area is pleasant and snacks and drinks are an added bonus. I always The knowledge, efficiency & friendliness of the technician was great. The waiting area is pleasant and snacks and drinks are an added bonus. I always appreciate the complimentary car wash. More

CRV2018 Great end-to-end experience, from walking in the door to leaving with a new car. We did not feel pressured to make immediate decisions but afforded t Great end-to-end experience, from walking in the door to leaving with a new car. We did not feel pressured to make immediate decisions but afforded the time to consider options. In the end, the vehicle itself and its sale's price, the staff's friendliness and professionalism and the service waiting room (which we hope not to use that often) were the prime reasons for buying at Jay Wolfe. The only issue encountered: the internet indicated Jay Wolfe had the car and color we wanted: Car, yes....Color, no. They quickly located and had the car on site the next day which we drove home. More

Great service experience Shawn was very helpful throughout the entire service experience. He explained what service my car needed and explained what service had been performed Shawn was very helpful throughout the entire service experience. He explained what service my car needed and explained what service had been performed. The waiting area is comfortable and well equipped.. More