Jay Wolfe Honda

Great customer experience Great experience working with Honda staff in this location. They are very professional and friendly too! Highly recommend this dealership. Looking Great experience working with Honda staff in this location. They are very professional and friendly too! Highly recommend this dealership. Looking forward to do more business. More

Good Auto Service - Customer Service Could Use Improvement My service adviser seemed overwhelmed. He informed me of two auto problems found with my car. I asked how long it would take to complete the two issue My service adviser seemed overwhelmed. He informed me of two auto problems found with my car. I asked how long it would take to complete the two issues. He told me 30 minutes. An hour and ten minutes later, I came to his station to find out how much longer it would be, as I was waiting in the service department;s lobby. He told me he would need to check me out, gather paperwork. That took 15 minutes, which seemed excessive when I was clearly anxious to check out and leave. And when I was paying to leave, he was still awaiting paperwork from the auto mechanics. This adviser was professional and friendly, but he seemed to have too many customers to work with all at one time. He was constantly working on other customers' cases and paperwork whenever I would peak out to the garage to consider asking for a status. His estimates to me were well under-estimated timewise. I just felt that not enough service advisers were on staff to meet the customer's demands that day. As a result, it was a bit of a disappointing experience for me, from a time perspective. More

Good overall experience Good experience overall the people and the sales person staff are very good and shyttle service is good as well and they stick to their timings Good experience overall the people and the sales person staff are very good and shyttle service is good as well and they stick to their timings More

great service great people i went for a oil change and keeping car serviced it is always a pleasure at jay wolfe honda,the service is always top notch,fast and friendly. i went for a oil change and keeping car serviced it is always a pleasure at jay wolfe honda,the service is always top notch,fast and friendly. More

S2000 30K maint The car sits a lot - 16 yrs old and has 30K miles. Steve recommended the service to check items not just because of mileage but age as well. When I The car sits a lot - 16 yrs old and has 30K miles. Steve recommended the service to check items not just because of mileage but age as well. When I got the car back - it has the pep back More

Excellent and Quick Service Byron provided great service, explaining everything I'd need to know without being pushy. The service took less time than expected, but I was treated Byron provided great service, explaining everything I'd need to know without being pushy. The service took less time than expected, but I was treated well while I waited. More

seat repair, coolant system gasket replacement We bought this car at Jay Wolfe in 2010 and it now has 98,000 miles. Even though I brought the car in for a seat repair I appreciate their diagnostic We bought this car at Jay Wolfe in 2010 and it now has 98,000 miles. Even though I brought the car in for a seat repair I appreciate their diagnostic checks to keep my older car in good shape. That's how they found the gasket leak, Kyle explained the process very well so we had it replaced right away. Thanks Kyle and Jay Wolfe! More

Very disappointed My Accord was towed there last week. The technicians in the service department didn’t have a clue as to what was wrong with my car My Accord was towed there last week. The technicians in the service department didn’t have a clue as to what was wrong with my car More

Service Byron was so nice to work with! Very informative and helpful. If I need to come back for further maintenance I will be calling Byron! Great experience Byron was so nice to work with! Very informative and helpful. If I need to come back for further maintenance I will be calling Byron! Great experience and grateful for Byron! More

Battery casing recall The dealer handled the recall very well -- excellent service and ready ahead of time estimated. Shawn took good care of us! It was a good experienc The dealer handled the recall very well -- excellent service and ready ahead of time estimated. Shawn took good care of us! It was a good experience overall. More