Jay Wolfe Honda

Average Experience. Some good some disappointed I thought this was an average experience. I wouldn't avoid buying from this dealership but I wouldn't go out of my way to buy from them again. They I thought this was an average experience. I wouldn't avoid buying from this dealership but I wouldn't go out of my way to buy from them again. They did do some things good but other things they missed the bar on. Overall it wasn't overly bad just thought if they really wanted to be excellent they could have done some things better. More

Long but pleasant I had an appointment but they were very busy . I was told an oil change, rotating tires and car wash would take 2 to 2 1/5 hours. That seemed long. Th I had an appointment but they were very busy . I was told an oil change, rotating tires and car wash would take 2 to 2 1/5 hours. That seemed long. The car wash was only mediocre, that's why I gave it only 4 stars. More

Car service experience at Jay Would Honda was overall good. Staff acted friendly and serviced on timely manner and also offered discount. Good experience overall. at Jay Would Honda was overall good. Staff acted friendly and serviced on timely manner and also offered discount. Good experience overall. More

Excellent service I have used Jay Wolfe Honda for car service (and buying cars) since 1987 when I moved to Kansas. Then Jay Wolfe was located in Kansas City, KS, close I have used Jay Wolfe Honda for car service (and buying cars) since 1987 when I moved to Kansas. Then Jay Wolfe was located in Kansas City, KS, close to my workplace, but for many years it has been just across the state line into Missouri and nearer my home. I have always had excellent service and advice from the service advisors there; Steve Barzilla has been my favorite for many years. He knows my car almost as well as I do (probably better) and lets me know when I need to have various services done and when I should wait to have them done (usually when I get out of sync with the service schedule and want to get things done much sooner than they should be). I completely trust Steve when I need to make decisions about my car. I've also had excellent service advisors over the years before Steve came along. When I am ready to buy a new car, I am almost certain to buy it at Jay Wolfe. More

Awesome customer service Byron went above and beyond when helping me with my oil change and tire balance and rotation. He updated me frequently and I had very little wait time Byron went above and beyond when helping me with my oil change and tire balance and rotation. He updated me frequently and I had very little wait time. More

My man Bryon hooked me up Byron took care of me and got my CRV in and out. They fixed my nail in the tire and got my car back to me before I needed it for a wedding. Thanks By Byron took care of me and got my CRV in and out. They fixed my nail in the tire and got my car back to me before I needed it for a wedding. Thanks Byron. You the man!!! More

Reliable (with a great waiting room!) I appreciated that Steve took my car for a quick drive when I told him I thought it was driving sluggish. Good service overall. Had to wait a few hou I appreciated that Steve took my car for a quick drive when I told him I thought it was driving sluggish. Good service overall. Had to wait a few hours but that's because I agreed to add on wheel alignment service. I really appreciate what a great waiting room you have. My other car (different make) was a pain to service and the waiting room was not good. Honda makes waiting less stressful. More

Back to the Van We wanted to buy a van to accommodate my husband's new handicapped status. Jess made it happen with professionalism and empathy for our new situation. We wanted to buy a van to accommodate my husband's new handicapped status. Jess made it happen with professionalism and empathy for our new situation. He took the time to listen to our concerns, play with seat configurations, and introduced us to Hondas mobility program. This is the kind of customer service that makes a difference! More

Excellent Friendly, knowledgable staff. Will get you in right away most of the time. Will listen to and understand your concerns, and address them right away. Friendly, knowledgable staff. Will get you in right away most of the time. Will listen to and understand your concerns, and address them right away. More

Service The staff was courteous as usual and accommodated my request for my oil change so I won't have to come back a week and a half later. Thank you also f The staff was courteous as usual and accommodated my request for my oil change so I won't have to come back a week and a half later. Thank you also for the wonderful food and conversations in the lounge. More