
Jay Wolfe Honda
Kansas City, MO
By Type
2,513 Reviews of Jay Wolfe Honda
Wonderful Staff The service I received was excellent from the second I drove through the garage door. Steve Barzilla was very helpful in checking me in and keeping me The service I received was excellent from the second I drove through the garage door. Steve Barzilla was very helpful in checking me in and keeping me updated during the maintenance process. It was also nice to have the opportunity to order a complimentary lunch. The two ladies were very kind and accommodated my vegetarian request. This is the best maintenance experience I have ever had. More
Very professional and helpful Everyone I saw at the dealership was very helpful and friendly. I felt like they were really able to help me find the vehicle I wanted and were very f Everyone I saw at the dealership was very helpful and friendly. I felt like they were really able to help me find the vehicle I wanted and were very fair and honest with pricing and with ensuring I got exactly what I needed More
I brought the car in for inspection. My service tech was very accommodating and explained what was needed on the car. The atmosphere in the garage and customer service is very friendly. My service tech was very accommodating and explained what was needed on the car. The atmosphere in the garage and customer service is very friendly. More
Oil change - recall repair This dealer made everything easy: on-line scheduling, quick check-in, transportation to and from home, and faster than promised service. The custome This dealer made everything easy: on-line scheduling, quick check-in, transportation to and from home, and faster than promised service. The customer waiting area is also outstanding. More
Great service Byron Hughes was a pleasure to work with. He listened to us to learn exactly what we wanted done, and suggested, but did not push, another service he Byron Hughes was a pleasure to work with. He listened to us to learn exactly what we wanted done, and suggested, but did not push, another service he felt we needed. Sometimes you can feel like you were taken advantage of when your car needs service; not the case here. We were very pleased with the entire experience. More
Scheduled Maintenance Byron Hughes was great to work with; very courteous, knowledgeable and an excellent listener. He listened to my complaint which was to have the oil c Byron Hughes was great to work with; very courteous, knowledgeable and an excellent listener. He listened to my complaint which was to have the oil changed and to check my brakes because of the vehicle pulsating when at a high speed and coming to a stop. Mr. Hughes suggested what we could do without being too pushy and helped me make the correct choice of service. Mr. Hughes also asked if I would like a complimentary wash. He gave me an estimate of how long it may be since I was waiting and escorted me to the waiting area and kept me updated on my vehicle servicing. When my car was completed Mr. Hughes went over the findings and explained everything to me. He also let me know they know have a diamond wash if ever I would like a full detail next time; wash vehicle, vacuum and clean windows. I thank him and told him I'd be back for my next servicing when the time comes. I have always had a good experience when visiting the service department. More
The Best Service Ever The very competent Service Advisor, Bryon Hughes was excellent. Had my information in this computer. Took care of everything. Offered me service I The very competent Service Advisor, Bryon Hughes was excellent. Had my information in this computer. Took care of everything. Offered me service I never expected but appreciated. I cannot overstate the pleasant experience I had at Jay Wolfe Honda. Earl Long More
Address wheel noise and recall Shawn greeted us in a friendly and professional manner. He took the car out for a drive with us to see if he could recreate the wheel noise. He had Shawn greeted us in a friendly and professional manner. He took the car out for a drive with us to see if he could recreate the wheel noise. He had the repair completed as well as a temporary repair for a recent recall. More
Byron was kind, helpful, and explained every thing in detail . I appreciated his kindness and service. The experience was pleasant. I look forward to my next oil change service. . I appreciated his kindness and service. The experience was pleasant. I look forward to my next oil change service. More
Oil Change Taking my car in for service at Jay Wolfe Honda is always a pleasant experience, despite the long wait (2 hours). The lounge staff makes sure you're t Taking my car in for service at Jay Wolfe Honda is always a pleasant experience, despite the long wait (2 hours). The lounge staff makes sure you're taken care of while you wait. More