Jay Wolfe Honda

Scheduled Maintenance Byron Hughes was great to work with; very courteous, knowledgeable and an excellent listener. He listened to my complaint which was to have the oil c Byron Hughes was great to work with; very courteous, knowledgeable and an excellent listener. He listened to my complaint which was to have the oil changed and to check my brakes because of the vehicle pulsating when at a high speed and coming to a stop. Mr. Hughes suggested what we could do without being too pushy and helped me make the correct choice of service. Mr. Hughes also asked if I would like a complimentary wash. He gave me an estimate of how long it may be since I was waiting and escorted me to the waiting area and kept me updated on my vehicle servicing. When my car was completed Mr. Hughes went over the findings and explained everything to me. He also let me know they know have a diamond wash if ever I would like a full detail next time; wash vehicle, vacuum and clean windows. I thank him and told him I'd be back for my next servicing when the time comes. I have always had a good experience when visiting the service department. More

The Best Service Ever The very competent Service Advisor, Bryon Hughes was excellent. Had my information in this computer. Took care of everything. Offered me service I The very competent Service Advisor, Bryon Hughes was excellent. Had my information in this computer. Took care of everything. Offered me service I never expected but appreciated. I cannot overstate the pleasant experience I had at Jay Wolfe Honda. Earl Long More

Oil change - recall repair This dealer made everything easy: on-line scheduling, quick check-in, transportation to and from home, and faster than promised service. The custome This dealer made everything easy: on-line scheduling, quick check-in, transportation to and from home, and faster than promised service. The customer waiting area is also outstanding. More

Address wheel noise and recall Shawn greeted us in a friendly and professional manner. He took the car out for a drive with us to see if he could recreate the wheel noise. He had Shawn greeted us in a friendly and professional manner. He took the car out for a drive with us to see if he could recreate the wheel noise. He had the repair completed as well as a temporary repair for a recent recall. More

Byron was kind, helpful, and explained every thing in detail . I appreciated his kindness and service. The experience was pleasant. I look forward to my next oil change service. . I appreciated his kindness and service. The experience was pleasant. I look forward to my next oil change service. More

Oil Change Taking my car in for service at Jay Wolfe Honda is always a pleasant experience, despite the long wait (2 hours). The lounge staff makes sure you're t Taking my car in for service at Jay Wolfe Honda is always a pleasant experience, despite the long wait (2 hours). The lounge staff makes sure you're taken care of while you wait. More

Service Byron managed my service appointment and it was a pleasant experience. He was funny and had a positive attitude, and my car was taken care of right a Byron managed my service appointment and it was a pleasant experience. He was funny and had a positive attitude, and my car was taken care of right away. More

Speedy service at Reasonable Price I was impressed with the level of service I received from Jay Wolfe Honda. They have a great customer lounge offering a good variety of food and drin I was impressed with the level of service I received from Jay Wolfe Honda. They have a great customer lounge offering a good variety of food and drinks while you wait. And the wait was considerably shorter than what they told me at first. This is my go to place to get service done on my Honda. More

Great but. This service center is great. They have snacks and food, wifi, even iPads and laptops you can borrow while you wait. The work done on the vehicle is p This service center is great. They have snacks and food, wifi, even iPads and laptops you can borrow while you wait. The work done on the vehicle is pretty solid as far as I can tell,however I have a few complaints. First, mirrors. Every time i get my car back from service my mirrors are all out of whack. On his last visit I almost got a an over by a semi because I rely on my side mirrors to so me the blind spots. And some dingus had tilted the mirrors all the way in. I am of the opinion that adjusting anything in a customer car should be forbidden. The only thing that should be allowed to be adjusted is the seat, but only forward and back. Not up and down. Get a booster. There is zero reason to ever adjust a customer cars mirrors. Also, test drives? Why are technicians takeing my for for a test drive? I didn't say anything was odd or needed looking at. I was there for an oil change, tire rotation, air filter replacement and an alignment. Please tell me what bit of that work requires a test drive. More

Service was very good but it did take longer than expected. Everyone is very courteous and helpful. This establishment has the best waiting area I have experienced anywhere. They did a thorough job in check Everyone is very courteous and helpful. This establishment has the best waiting area I have experienced anywhere. They did a thorough job in checking over our car. More