Jay Wolfe Honda
Kansas City, MO
By Type
2,509 Reviews of Jay Wolfe Honda
How to easy a customer stresslevel When your engine light comes on, I don't know about you, bot that makes me very nervous when I am away from home. I called for an appointment Saturda When your engine light comes on, I don't know about you, bot that makes me very nervous when I am away from home. I called for an appointment Saturday, and the lady gave me Monday at 1:30pm. I was on pens and needles until Monday. I even called Monday to get an earlier appointment and took my car in at 12:45pm. The young man met me and ask me what my problem was. I explained what had happen and he said (don't worry we will take care of you.) He told me what they would have to do to check out my problem. The problem was fixed. He really showed customer service. More
Great Service I dropped my car off in the early morning when they were very busy. Mr. Gronberg came out to help to ensure I was taken care of until Byron was availa I dropped my car off in the early morning when they were very busy. Mr. Gronberg came out to help to ensure I was taken care of until Byron was available. Came back to pick my up around 3 and it was quick and easy. Well managed. More
Love my Honda Continue to get great service and they are not pushy just informing to the customer. I have yet to pay under $100 but being able to work and have lunc Continue to get great service and they are not pushy just informing to the customer. I have yet to pay under $100 but being able to work and have lunch/snacks make it more bare able More
Best! Excellent service, thorough care and explanations, relaxing wait. Had lunch with free wifi and smiles from every staff member. No one likes spending t Excellent service, thorough care and explanations, relaxing wait. Had lunch with free wifi and smiles from every staff member. No one likes spending time getting their car serviced but they make it as painless as possible More
Battery check and alignment check prior to her trip I came in on schedule and Shane immediately diagnosed my problem which was a battery that was barely functioning. In reviewing my records he notices I came in on schedule and Shane immediately diagnosed my problem which was a battery that was barely functioning. In reviewing my records he notices my alignment was needing to be done and I was told him I was going on a long trip. You have to battery put in and the alignment done when I was out in record time. He was wonderful as your other help in the service department also the house department in the lounge was excellent thank you Erik Nye More
oil change Byron did a great job handling my oil change, let me know what I needed but did not pressure. Byron is friendly and easy to talk to. Byron did a great job handling my oil change, let me know what I needed but did not pressure. Byron is friendly and easy to talk to. More
Excellent customer service. Brandon was great with his knowledge about the CRV and explained everything in detail about the car. He also shared the advantages of buying from Jay Brandon was great with his knowledge about the CRV and explained everything in detail about the car. He also shared the advantages of buying from Jay Wolfe. Great ambassador for the dealership. More
Great service advisor My service adviser was very efficient and friendly. The wait was only an hour. That was appreciated as well. The waiting area was very comfortable. Th My service adviser was very efficient and friendly. The wait was only an hour. That was appreciated as well. The waiting area was very comfortable. Thank you. More
Excellent service Brandon was a great help! He got me the car I wanted, in the color combination I wanted, for the price I wanted- can't beat that! Thanks! Brandon was a great help! He got me the car I wanted, in the color combination I wanted, for the price I wanted- can't beat that! Thanks! More
Very friendly and knowledgeable I've been coming here for years to work on my car. The staff are always fun and friendly, and take me seriously when I have a concern about my car. I've been coming here for years to work on my car. The staff are always fun and friendly, and take me seriously when I have a concern about my car. More