
Jay Wolfe Honda
Kansas City, MO
By Type
2,513 Reviews of Jay Wolfe Honda
Great job! This dealership is courteous. From the time to checking in to the point of checking out. Great customer service. I have been going here for years a This dealership is courteous. From the time to checking in to the point of checking out. Great customer service. I have been going here for years and have never been disappointed. More
Basic check up Great service, fast and friendly! It is simple to make an appointment and I know they will be done when specified. The service is reliable and everyon Great service, fast and friendly! It is simple to make an appointment and I know they will be done when specified. The service is reliable and everyone is very helpful. More
Friendly, patient and helpful Thank you, Drew, for your help understanding the car buying process! I appreciate your patience with my first-time buyer daughter. Great experience wi Thank you, Drew, for your help understanding the car buying process! I appreciate your patience with my first-time buyer daughter. Great experience with a thorough and well informed salesman! More
Maintenance Visit My service was prompt and thorough. Byron is friendly and very attentive. I felt well taken care of. I will always use Jay Wolfe for my Honda service! My service was prompt and thorough. Byron is friendly and very attentive. I felt well taken care of. I will always use Jay Wolfe for my Honda service! More
Fast, convenient and professional I was just in to have an oil change and tires rotated on my car. Adam met me during a very busy drop off time and made me feel like I was the only cu I was just in to have an oil change and tires rotated on my car. Adam met me during a very busy drop off time and made me feel like I was the only customer there. Everything was done as I expected and with no hidden costs. More
Love this place! Byron was great right from the minute I drove into the garage. I love the waiting area, and was offered many beverages and food while I waited. I on Byron was great right from the minute I drove into the garage. I love the waiting area, and was offered many beverages and food while I waited. I only bring my care here for service, and have been doing that for 10 years. More
Outstanding Robert Bray was most professional and went out of his way to assist me. The service experience exceeded my expectations. My car experienced a sudden b Robert Bray was most professional and went out of his way to assist me. The service experience exceeded my expectations. My car experienced a sudden battery failure and Mr. Bray took me in without an appointment and resolved the issue. He was very concerned about keeping me from being stranded. More
Easy in & out the 2nd time The second visit was like I envisioned it is supposed to work. Make an appt, come in and the work is done with no hassle. I even walked a couple of bl The second visit was like I envisioned it is supposed to work. Make an appt, come in and the work is done with no hassle. I even walked a couple of blocks over & got a haircut while the car was being serviced. Steve was great! This visit was unlike the appt I made for the previous week. Last week I looked up my VIN because I thought I remember having a recall. I did, and the Honda site provides the option of scheduling an appt online. So I thought that's great! There was even an appt time in about an hour from then. Fantastic! I'll need to take off work early, but I can get this thing taken care of today. So I make the appt, that lists the recall, receive a confirmation email for the time & repair description, and I hop in the car and head to the dealer. When I get there & tell the serviceman about the appt, he says that they don't take appts for this kind of work so late in the day. I said well your website does, so you might tell them that rather than me. He offers to schedule another appt, which I reluctantly did. He said he'd alert the service manager. I understand it's not likely the service dept's fault, but it was a complete waste of my time, in addition to the work I had to make up for taking off early. It would have been nice if the serviceman would have provided some compensation for my wasted time...a free oil-change coupon or something, so I wouldn't be leaving there thinking how much Honda/Jay Wolfe wasted my time with nothing to show for it. More
Hassle free and quick The staff was very friendly and accommodating. I did not feel pressured in any way and got exactly what I came in for in a timely manner. The staff was very friendly and accommodating. I did not feel pressured in any way and got exactly what I came in for in a timely manner. More
Oil change and tire repair And rotation and brake cleaning The waiting area with the children's room was very helpful since I was with a two-year-old for the time that we were there I appreciate the staff che The waiting area with the children's room was very helpful since I was with a two-year-old for the time that we were there I appreciate the staff checking in and giving me a status update as they're working. I also appreciated the phone call asking if I wanted to set an appointment it was time for an oil change this reminder Was helpful More