Jay Wolfe Honda

I'm sure the main work was fine but there were some issues. When I returned to my car, there was a garage door opener that was not mine. I had to walk it back in the shop. Then when I looked in my backseat, m When I returned to my car, there was a garage door opener that was not mine. I had to walk it back in the shop. Then when I looked in my backseat, my personal items had been strewn around all over. I had several papers/folders in a bag. The bag was wadded up on the seat and the contents had been dumped out here and there on the floor. I did not know they would be in the back seat to do the work or I would not have left the stuff there. But I would think it good practice to be more careful with a customers stuff. You can look at my history and see that many of my issues with my new car, bought at this dealership have not been fixed. There is always an excuse why this or that can't be fixed. My issues continue and I just have to live with them. The seat warmer does not get hot enough. The reverse camera lines are not centered. The bluetooth system can't remember voicetags. I was fairly happy with the sales team but unfortunately the service department has not been good. And it is not because there are not enough people. There are people everywhere and I have no idea why. My regular shop seems to do work with a fraction of the people. I doubt I will be back. I'm trying to submit this review and your xxxx system requires me to login and remember some old password. It's like you don't want a review or maybe it is hassling me because of the 1 star. More

Service Excellence As Always Whenever I experience a problem with my Honda Civic I automatically head to the Jay Wolfe Service Department. They are always very friendly, efficien Whenever I experience a problem with my Honda Civic I automatically head to the Jay Wolfe Service Department. They are always very friendly, efficient, knowledgeable and anxious to get me back on road. Steve Barzilla has been my Service Advisor on multiple occasions and I believe him to be honest and I appreciate how freely he shares advice with me about my car. More

excellent service all around The service was great Byron was great and nice help me with my oil charge and look over the car to help with other things I will be back and will alwa The service was great Byron was great and nice help me with my oil charge and look over the car to help with other things I will be back and will always work with Byron for everything. More

3/26/19 service visit Byron Hughes was my service provider. He was fantastic. He made my business and time feel important and appreciated. He was kind and personable and q Byron Hughes was my service provider. He was fantastic. He made my business and time feel important and appreciated. He was kind and personable and quick. The shop was busy when I was there — which he very much acknowledged. We did a walk around the car together beforehand, and he clearly explained their findings. More

Efficient, well-organized service center My review "title" says it all: "Efficient and well-organized." I am a customer who chooses to wait for my repairs to be completed. The waiting area My review "title" says it all: "Efficient and well-organized." I am a customer who chooses to wait for my repairs to be completed. The waiting area is clean and comfortable. Repairs and maintenance procedures are generally performed in the estimated timeframe (unless the mechanic sees another potential problem, in which case, I have always been quickly informed about it). More

New Car Purchase As always, Diane took great care to make this purchase easy. She took a lot of time to explain all the new features to both of us. This is my secon As always, Diane took great care to make this purchase easy. She took a lot of time to explain all the new features to both of us. This is my second new car purchase with Diane just because she is so good at taking care of us. Amir was great with the financing and paperwork - we really appreciate his efficiency and his great attitude. More

Oil change and tire rotation Byron was thorough, friendly, knowledgeable, patient and understanding of my needs. He offered suggestions, but did not push anything on me or behave Byron was thorough, friendly, knowledgeable, patient and understanding of my needs. He offered suggestions, but did not push anything on me or behave in an "alarmist" kind of way, which is always a fear of mine when going to any service station. He is delightful to work with. More

Great Experience Recently took my car for regular servicing. Kevin Lamble assisted me from the moment I arrived and provided friendly, efficient service. He explained Recently took my car for regular servicing. Kevin Lamble assisted me from the moment I arrived and provided friendly, efficient service. He explained the checks that were needed on the vehicle and explained the maintenance checks after all was completed. It is a great comfort to have the car checked for safety measureless as I drive many miles on a monthly basis out of town. Jay Wolfe Honda is the best! More

Always feel welcome at Jay Wolfe!! Wonderful friendly no pressure staff!!! We have been buying vehicles from Jay Wolfe Honda for years now and every time we go there for either a servic Wonderful friendly no pressure staff!!! We have been buying vehicles from Jay Wolfe Honda for years now and every time we go there for either a service or to get a new vehicle they have always treated us like family! We live 1 hour and 45 mins away and wouldn’t drive anywhere else to get our vehicles! Great service!! They also work with you and your budget! Would highly recommend Jay Wolfe Honda!!! Rob took care of us for our oil change and remembered us from last time. While we waited Kim M. gave us great info on the HRV and the Civic. We were looking for our daughter. He let us take them for a test drive even though we weren’t buying for a few months. This helped us with making a decision on what car we are getting her. They were both very friendly and helpful!!! More

Best Customer Service Lounge and Shuttle Relax and enjoy a first class lounge and shuttle service while your car is services. Jay Wolfe sets the standard for the customer service experience i Relax and enjoy a first class lounge and shuttle service while your car is services. Jay Wolfe sets the standard for the customer service experience in the great Kansas City Area. Other dealers would do well to follow the Wolfe example. More